Winston Salem, NC Shoe Store

Customer service is everything to me! I ordered online and needed to return not just once but twice. Omar helped me both times, he was knowledgeable, professional and ver ... more

Selection was just okay, not a lot to choose from. So far as help I did have one person ask me if I needed anything.

Great selection

Great selection

Went in person on Wednesday 2 pay a bill they never opened they should have put a sign on the door 2 let people know what's going on bad business

Nice sale always

Great service

Love the clothes and prices but I dont know how management can get so many girls, that are always in a bad mood at one place at the same timecustomer service is TERRIBLE!

They had a big selection in-store, even more online. Website easy to use and easy to find what you’re looking for.

Very disorganized, couldn't find anything I wanted. Several things were only marked down $1 from regular retail price.

Great shoe selection. Staff was in tune with needs.

Manager Chan is very professional. She helped with an online order fast and efficient. Store is clean too.

Staff very rude

Lisa always gives excellent customer service. She is so friendly and always ask me how my sister is doing. She always makes it fun atmospheres.

Sean was FANTASTIC! He was super bright and helpful! Give him a raise!!

This is my kids go too for the shoes they love. If your size isn't available, it can be ordered and delivered within a week. Coupons for $10-$15 sent after purchasing sho ... more

Unacceptable customer service. If the store did not meet their sales goal for the day just know that your closing associate on 03/22 made 0 effort to assist. As soon as w ... more

Mike is a true professional that knows men's business and casual clothing. Great service, great clothes with a perfect fit. I enjoy wearing the clothes, suits, shirts an ... more

Received order quickly and accurately. Just as described. Will order again when items I want are on sale.

It's ok..... They have gone downhill over the years. A lot of the stuff is dingy and over priced. You can barely find anything on the color sale. The new clerk's aren't t ... more

IT WAS MY FIRST TIME AND THEY HAVE GOOD PRICES .I BOUGHT A PAIR OF WORKING SHOES

I walked into this store and wasn't greeted at all. So I decided to look for the specific shoe I came in for. After about 20 mins, I was finally approached and asked if a ... more

Good

My favorite sandals!

12-18-23 No customer service. Approached the service desk and employee refused to speak. Turned her back . I have shopped at this store before and had no problems.

A lady named Julie worked that day. My friend and I went to try on clothes. "Julie" gave me a room. My friend told Julie her name and she didn't bother to get her a room. ... more

Employees cool, good help, good products.

Wont be going back. I dont trust people at the front desk taking my itty bitty purse. It might be a little more feasible to do this if people have large purses. Why dont ... more

My wife just bought work shoes, the service was excellent, the staff was very knowledgeable,and the atmosphere was excellent!! Hands down a great place to get shoes !

Amazing store! Everything from boots to beanies to tactical gear. I have shopped here many times and will continue to do so because the staff is awesome. When they dont h ... more

Large selection of work shoes and boots. They work with companies that offer employees benefits for work boots.

Like most shoe stores, they have a broad selection for various athletes, runners, and more. Options for men, women and children. A range of colors, patterns and shoe type ... more

The lady with the bright red high top fade was very rude and she is rude every time that I shop there. Every time I visit this location I quietly observe this woman being ... more

Every time I go the first thing I do is pick out some candy. It reminds me of when we were kids and would go to the local candy store. Their sidewalk sales are great!

Very dope shoes. Good prices.

This place has the largest selection of skate shoes I've seen ANYWHERE!

Pleasant shopping sorry your closing

Pathetic excuse of a company, no wonder they've declared bankruptcy.

Very helpful/friendly staff who were able to help me out with a hilarious shoe disaster at an affordable price (the soles of my shoes actually came off, and they were abl ... more

Clean and friendly

I bought 3 pairs of sandles from a different store but none of them were really exactly what I wanted...comfortable, casual and could be dressy. I remembered having ... more

Not sure what happened to this store, it used to be awesome. I walked in and no one greeted me. I tried on one dress and as Im trying the dress on they cut some of the li ... more

It would be nice to have more perfume and body spray selections. Lots of opened boxes so I couldn't purchase the one's I wanted. Why are the size 12 shoes so small now yo ... more

Hollister is too small I was hoping it was bigger there's nothing there

Good for me number #1

Shoe dept encore doesn't open as website said it does it opens 1 hour later. This is bad information for us on a tight schedule.