Epic Hot Tubs & Swim Spas Store

Manny went above and beyond on the service side after the purchase of our hot tub. Our first spa had a leak which Manny tried to fix but was unable. The second spa also had a leak in the same area. This was obviously a manufacturing issue and had nothing to do with CBS. Manny gave us the option to replace the second spa with what were obvious upgrades to our original purchase. Spa 3 seems to be working just fine and we love it. Manny was always reachable and never hesitated to come out to the house to try and solve the problem. Keep service in mind when thinking about purchasing a hot tub online at a lower cost. Manny personally gets 6 stars. Consider CBS if you're in the market for a spa/hot tub.
Sep 1st, 2022

Fantastic service all the way from buying to delivery. Ray was so patient to answer questions. We love our new D1 Dream hot tub. Thank you.
Aug 10th, 2022

Aug 9th, 2022

Everyone at Custom Backyard Spaces is amazing! We had purchased the Caspian Sea, shortly after they originally opened and faced some delays on the deck we were building to support it. They were so accommodating and held the tub for us until the deck was ready. After the delivery, we had a small leak from one of the air diverters and Manny came out the next morning to fix it. While he was here, he was very helpful. He answered all of my questions and even walked me through the basics of water maintenance. I would 100% recommend buying a hot tub from Custom Backyard Spaces because not only were the prices great but the post-sale service was exceptional as well! -Drew
Aug 5th, 2022

This is the best place to get a hot tub! Great prices and free delivery plus great warranties. Swim spas are a great substitute for expensive pools
Aug 4th, 2022