High Point, NC Bank

John was exceedingly helpful and professional. There were a couple of documents that were overlooked at the closing of our HELOC (Home Equity Line Of Credit) which requir ... more

You are always welcomed and greeted with kindness!!!

The young African American gentlemen was helping me cash a check and suddenly the white people gang up on him asking that if it was a valid license ! Very racist people t ... more

This is no loner a bank. It is a dry cleaning service. Please take this off listing. It made it harder to do my errand.

i deposit money to the bank and i keep it in the account for 2 months now i try to withdraw and try to make pay bills , they wont let me withdraw and hold my money for 2 ... more

Definitely felt like I was discriminated here. Came with a check to cash that had their name on it. Was told by a teller he would have to call to verify, I then waited te ... more

I will check with ones bank to see if they charge a fee for the service outside of that wish they would have five dollars withdrawal for it will be good to the public nee ... more

Wouldn't have a account with these jokes if they paid me. Won't even give you change without an account lmao.

Truly shocked at how poorly my elderly mom is consistently treated at this branch. It's a 180 degree about-face to the way our entire family was cherished at the mall bra ... more

If only one teller at the drive through, then only open one drive through not all four. Friendly service.

Love the service at this branch! Thanks, Caitlin, Fenicia, Tommy, Victor, and the rest of the team for always making it a pleasure.

This branch will be closed permanently by March 19 of this year 2024

Larasha Kennedy is a wonderful person she took the time to get to know me,an to understand what type of banking that I do. When she see me come in the bank she says hello ... more

I love the people in this branch. They are so friendly and always assist me when needed. I have never had a bad experience here!!!

They charge $8 to cash THEIR OWN CHECKS! Totally unexceptable! Will never have anything to do with this horrible "bank". Crooks!

Best Bank Ever.

The ladies that work here are so helpful and very helpful.

My best friend uses the ATM here to deposit his cash and checks in his Bank of America checking account in Greensboro, NC.

Located within business complex, restaurants, etc.

This is one of the most poorly MANAGED branches i have ever seen. The ladies behind the counter are extremely slow the branch manager is nothing more then a greeter and i ... more

I just spoke to Gloria at the call center in the triad area. I dont know where Pinnacle found her but she is an absolute Treasure. So helpful and just a pleasure to talk ... more

Atm

My husband and i recently visited this bank so he could open a business account. The ladies at the front were really nice they asked us to wait for a lady whos desk is ri ... more

This branch is amazing!!! They literally go out of there way to take care of our needs everytime we go in here. The people who work there are great and know their stuff. ... more

Great place

Really helpful

One or two individuals who are too big for for their diapers can ruin an otherwise good day.....

Does not exist any longer. Was bought by another bank by the name of pinnacle. This new bank is NOT local, and is based out of Nashville Tennessee. The new banks customer ... more

Ive been banking here for YEARS. I love all the employees and the branch manager Jasmine has always been so helpful and friendly.

Customer Service at the Drive Thru varies - if you get the male that is working he can be very curt and unhelpful. The remainder of the Staff are very nice.