Chesterbrook Academy Preschool

Monesha Walden _{on Google}

Mar 31st, 2024

Id give this preschool -100 stars if I could. This center is very Money hungry and doesnt care about their staff or students. The safety and well being of everyone in the building is not a priority to management on any day of the week. The new principal ( Andrea Couch) is very unprofessional and delusional working under her was the
Worst experience and this is coming from multiple people who have worked with her. I would not recommend bringing your little ones here.

Kiundra Harville _{on Google}

Mar 29th, 2024

As a former employee. This place is a joke, do not bring your kids here!!! If I could give them zero stars I would. The administration is a joke, the principal (Mrs. Andrea) makes up things to get people fired even when she has no reason to fire them. Teachers are overworked and underpaid. Classrooms are always out of ratio and the food is gross and not properly cooked. The toys are old and they have not bought new toys or books probably since they opened. The building is not well kept and theres always a strong stinky odor. If you value your childs safety and education please look elsewhere. As a parent if i did not work there i would not have enrolled my son. They also jack the prices up every few months and say its to give teacher extra pay. Teachers never see any of that money and they dont use it to purchase new classroom items for the children. Theres so much more I could say but to sum it up 10/10 do not recommend.

John Martini _{on Google}

Dec 2nd, 2023

Had high hopes for this place, but was severely let down. Their was a huge lack of security in the building. Often times I entered the building without anyone's knowledge and roamed the hallways looking for a teacher that was suppose to watch my kid. Never felt safe or reliable. I ended up removing my child after just a few weeks. There were times we would pick up our child and the teachers were on their phones while the children were sitting unattended.

Jacquia De La Cruz _{on Google}

Nov 22nd, 2023

We enrolled our son in the preschool this fall. Over the course of the 4 weeks we were there I personally witnessed bias and racist treatment of other children of color. I spoke with the administration both Mrs Susan and Mrs Debbie and nothing was done about it. The teacher Mrs Elaine was able to continue to work in the classroom. We and 2 other families of color removed our children from this unsafe environment. I spoke with someone from corporate who reassured me they would launch an investigation but the teacher is still teaching there months later with no apparent action being taken. I just saw video footage of a worker in that facility taping a little childs mouth. I am hoping the facility will have some authorities looking into there workers actions and mistreatment of the children enrolled in the school.

Rojania Jamison _{on Google}

Nov 20th, 2023

As the reviews you are seeing on this page regarding Chesterbrook Academy, I wish my daughter had the privilege to experience this as well. Unfortunately, they did not provide the best care. If I could give this Academy a 0 stars, I would. I debated on doing this review, because I really had high hopes especially with this being 5 stars AND in a good neighborhood.
Recently I moved back to NC from OH, and I was always skeptical of daycare, so I kept my daughter at home with me. Well, her father and I agreed it was time for her to go. I called Chesterbrook earlier this year in May, and then in September they had an infant opening. So, Ms. Susan Moore had given my mother and I a tour late September. I thought everything was so nice and she was amazing!
Well, my daughter started October 9th, and after that day she did not return. For as Ms. Jasmine was her teacher, and there were several things that bothered me.
I would find my daughter's behavior somewhat acceptable if she never went to daycare, but she has always gone to my church daycare and not once did she ever act this way. Once I gave my daughter to Ms. Jasmine she was crying and screaming...literally? I thought well maybe that's because she's new? Nope. She cried the entire day. Now, I understood that Ms. Jasmine was new, but she only had two infants, my daughter (who could crawl) and another baby that laid on her back (she couldn't crawl). So, I grabbed my daughter and continued to hold her till I left. I made my daughter a whole feeding plan and explained to Ms. Jasmine step by step how to feed my daughter. She gave my daughter just turkey? then hours later gave her the fruits and vegetables, but that wasn't how I explained it to her? So, when I asked her why didn't she follow the feeding plan, her remarks were, "I forgot".
So, when I viewed my daughter's chart. They changed her around 9:45ish AM, then 1 something, and then right around I came to pick her up which was 3:30. I was so confused.
THEN, Ms. Jasmine was not wearing no SHOES or SOCKS and her feet were all on the carpet, by the children's toys, and when I looked at her as she was sitting on the carpet, her bare feet was in close proximity to my daughters face. I was disgusted. For I think when you are working in childcare there is a certain way a person is to be presented, I mean in my opinion. I, then continued to walk to Ms. Susan Moore (the Assistant Principal) and ask her was Ms. Jasmine supposed to wear socks and shoes? with booties on? She proceeded to tell me that she was in fact supposed too, and that she would remind her to put something on her feet. Well, I as came to pick my daughter up, she was not wearing any socks, shoes, or booties.
Ms. Jasmine was in front of my child, and her nose was running till her snot was in her mouth, while Ms. Jasmine was IN FRONT of her, but attending to the other child. I picked my child up. She wasn't wearing any socks. She had paint on her shirt. AND when I asked for a tissue, she gave me a hard paper towel to wipe my childs nose. My baby looked miserable, and I left her in the worst care thinking she was going to be taken cared of.
Nope.
I then proceeded to make the decision that my daughter would no longer attend this Academy. As I was coming to get her things, and they didn't include everything. One of the staff members made a comment, "I mean she only did stay for one day " and rolled her eyes at me. I was upset, but I just kept going on about my business.
I say this to say, this place is only about the money. They do not care about the children or the families, and just because they are 5 stars...doesn't mean they are legit. I was willing to pay $410 a month, but I'm glad it didn't work out.