H&R Block
-
891 H, Patton Ave
Asheville, North Carolina 28806 - 828-232-6757
Hours
Chamber Rating
-
Charlton Owens
Apr 6th, 2024 -
Janet Moebius
Mar 12th, 2024 -
David Fortney
Mar 10th, 2024 -
Seth Ligo
Wow, these folks must have some serious PR to boost their score. My experience with them was horrible from start to end. We were put in touch with a Mr. AP here, and it took five tries in the portal, and several phone calls just to confirm our documents had been received. The preparers can just decide not to use the online services. Then there was no update. No confirmation. Several more unreturned phone calls. Now it's past the submission deadline, and we finally get copies of the filed return. But the out of state process seems incomplete. More calls, more run-around, 'scheduled callbacks' that never happened, and we're told everything is fine. Well, then, where's the refund the paperwork says we're due? It took months, and dozens of calls, and a half-dozen 'um, yeah, it's probably fine! it'll come soon!' messages to get to a competent HR Block employee in the midwest. There was a signature line in the middle of the return that I'd not filled in -- I'd asked if we had to do anything else, or send any more forms, and was told repeatedly that we did not. They told me they'd filed electronically, and I'd signed electronically, so I was good to go. That was just plain wrong. I signed the form, sent it in, had the money in two days. These preparers run out the door the minute they turn in paperwork and disappear for half the year. So if there are problems, or questions, you're just out of luck. DO NOT USE THIS SERVICE. Find a friend who's had a good experience, at HR block or elsewhere, and try to use the same preparer. These guys are an absolute mess.
Mar 7th, 2024 -
Kotero Brown
Feb 13th, 2024
About
H&R Block
H&R Block tax professionals know taxes and can handle all your tax needs including maximizing your refund! Set up an appointment in your local H&R Block tax office or work with your tax consultant from home. Whether you come in to your local Asheville H&R Block office to work with your tax pro or drop off your documents and go, your tax needs are our top priority. If you have filed a tax extension, our tax professionals can help you through the process and walk you through the requirements.
Products
- H&R Block Emerald Prepaid Mastercard
- H&R Block Emerald Advance
- Refund Transfer
- Refund Advance
- Tax Identity Shield
- Peace of Mind
- Second Look Review
- W-2 Early Access
Services
- Tax Preparation
- Tax Return
- Tax Planning
- Tax Professional Expertise and Advise
- Tax Resolution Services
- Tax Audit Support
- ITIN Services
Brands
- H&R Block
Languages
- English
- Spanish
Specialities
- 100% Accuracy Guarantee
- Highly trained Tax Pros who are required to pass specialty tax t
- Max Refund Guarantee
- Over 60 years of tax preparation experience
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- MASTERCARD
- TRAVELERSCHECK
- VISA
Questions & Answers
Q What is the phone number for H&R Block?
A The phone number for H&R Block is: 828-232-6757.
Q Where is H&R Block located?
A H&R Block is located at 891 H, Patton Ave, Asheville, North Carolina 28806
Q What is the internet address for H&R Block?
A The website (URL) for H&R Block is: https://www.hrblock.com/local-tax-offices/north-carolina/asheville/891-h-patton-ave/32630/?otppartnerid=9308&campaignid=pw_mcm_9308_9762&utm_medium=local
Q How big is H&R Block?
A H&R Block employs approximately 20+ people.
Q What days are H&R Block open?
A H&R Block is open:
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 9:00 AM - 6:00 PM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Q How is H&R Block rated?
A H&R Block has a 4.6 Star Rating from 88 reviewers.
Hours
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926 US Hwy 64, Lake Pine DrApex, North Carolina 27523( 61 Reviews ) -
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1754 W Main StLocust, North Carolina 28097( 68 Reviews ) -
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322 S 5th StSaint Pauls, North Carolina 28384( 62 Reviews ) -
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175 Freedom Way Ste FMidway Park, North Carolina 28544( 52 Reviews ) -
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1655 Acquoni Rd Ste 2Cherokee, North Carolina 28719( 47 Reviews ) -
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117 Midtown ArcadeMadison, North Carolina 27025( 46 Reviews )
Ratings and Reviews
H&R Block
Overall Rating
Overall Rating
( 88 Reviews )Charlton Owens on Google
Janet Moebius on Google
David Fortney on Google
Seth Ligo on Google
Wow, these folks must have some serious PR to boost their score. My experience with them was horrible from start to end. We were put in touch with a Mr. AP here, and it took five tries in the portal, and several phone calls just to confirm our documents had been received. The preparers can just decide not to use the online services.
Then there was no update. No confirmation. Several more unreturned phone calls.
Now it's past the submission deadline, and we finally get copies of the filed return. But the out of state process seems incomplete. More calls, more run-around, 'scheduled callbacks' that never happened, and we're told everything is fine.
Well, then, where's the refund the paperwork says we're due? It took months, and dozens of calls, and a half-dozen 'um, yeah, it's probably fine! it'll come soon!' messages to get to a competent HR Block employee in the midwest. There was a signature line in the middle of the return that I'd not filled in -- I'd asked if we had to do anything else, or send any more forms, and was told repeatedly that we did not. They told me they'd filed electronically, and I'd signed electronically, so I was good to go. That was just plain wrong. I signed the form, sent it in, had the money in two days.
These preparers run out the door the minute they turn in paperwork and disappear for half the year. So if there are problems, or questions, you're just out of luck. DO NOT USE THIS SERVICE. Find a friend who's had a good experience, at HR block or elsewhere, and try to use the same preparer. These guys are an absolute mess.
Kotero Brown on Google
Overall Rating
Overall Rating
( 88 Reviews )Write a Review
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