Asheville, NC Self-Storage Facility

Just set up a storage unit with Cindi and she was so nice and helpful! Storage facility is great and super convenient.

Cindy was amazing and helpful. Unit is as detailed

I lost the keys to my unit and everyone working today was very cool and helpfull

Gorman gave the best customer service and helped the move in 100%. I have had storage in other places, but this was the best experience. For the price and size of the uni ... more

Went out of there way to help me out. They trimmed some branches by my site that I was concerned about and they even jumped my tow vehicle for me.

Has automated kiosk with virtual assistant but doesn't open til 930am which is why I didn't gibmve 5 stars. Appreciated Logan calling me back from local # when I needed g ... more

Very clean.

My husband, Troy, and I had a fantastic experience at the Asheville location with Shawn. He was thoughtful and thorough and helped us get just the right size storage unit ... more

Smart Stop Storage is a professional operation. Ive been so impressed by how accommodating theyve been in setting up a storage unit for my business. Raven has been my go ... more

Amanda is wonderful!!!

Great store, Chandra is a wonderful person, gave me a tour of the place, looks nice. Guy named nick was there as well, talked to him a bit said he was training, seems lik ... more

Brandon was great, and not a bad price!

First and foremost I'm just going to go ahead and recommend that you just not look anywhere else for a storage unit these kind folk I've been working with me for the past ... more

Be sure that you do everything online. If you make any changes to your reservation in person or over the phone they will charge you a much higher rate without telling you ... more

Absolutely horrible customer service. The door on the fourth floor is constantly broken and they offer zero reimbursement for you not being able to access your unit. You ... more

Roll Up Self Storage in Asheville NC has been very professional and extremely helpful from day one. The facility/units has easy access, well maintained and security in pl ... more

The units are supposed to be swept clean before the new tenant moves in, but my floor was filthy dirty and I had no broom when I moved in initially so I had to put all of ... more

Great experience, employee Barbara Jean, made me feel very comfortable. Being my first experience with storage rentals. She was very informative and explained all the pro ... more

Anita with MyPlace in Asheville was awesome to work with. Great customer service and very helpful. If she is working with you then youre in great hands!!

Michele was very efficient, called as soon as I rented my unit online and left me instructions on what to do next. Easy to access love this storage place

Will give your reserved vehicle away

good customer service! super sweet guys

Property management team made it super easy to get into our unit. Easy to access from Brevard Rd area.

Great customer service! Great storage! Awesome facility!

Went here because they have a tow yard / impound lot inside their gate. Place seems OK, though small.

The building is clean and easy to access. Checkout was also seamless. However, buyer beware that you need 15 business days to cancel your unit and it has to be in writing ... more

Hands down the best storage experience Ive had. Andys personable service and genuine kindness has not only helped me out of some stressful situations but he truly cares w ... more

When I signed up tor a unit I said I only needed it for one month. Ten day notice required to move out but I was never informed of this and am being charged for a month f ... more

Horrible and Criminal Organization. Stealing from people.

I love the area and my storage rental. I gave a 2 star because on Christmas Eve I tried to get into my storage to get Santa gifts and the gates were locked. Now my child ... more

Email you one price to storage units going to be going to cost you a month then charge your credit card a different price. This is pitiful.

I made a last minute reservation & walked in right before the office closed. Raven was very sweet & accommodating & helped me get setup right away, thank you!

I had an amazing experience at the 600 Patton Ave SmartStop. I was a skeptical first time unit renter but Amanda was very nice and able to answer all of my questions. I w ... more

Shawn and Sherry were very helpful! They got me set up with a spot very quickly and were considerate throughout the whole process. I recommend it.

Do not store your things here. My unit has been broken into four times, twice they didn't even tell me. They've been raising the prices and not doing anything to enhance ... more

#Grateful thanks for being so convenient to everything thanks for being clean and organized thanks for being a part of my community I will definitely tell my friends and ... more

Cleanliness of the unit/building. Friendliness of staff. Pricing is very fair.

Never answered the phone even after multiple calls over a few days.

No one responsible for receiving U-Haul boxes, delivery was at 9 it is 10 I am still waiting!!