Go Store It Self Storage

Hi, Vitalii. We appreciate the rating, and are glad we could provide you with a positive experience!

Hi Jennifer,We deeply regret to hear about your frustrating experience and the challenges you've faced regarding the door on the fourth floor and the lack of satisfactory customer service. We understand how vital access to your unit is and apologize for the inconvenience and lack of communication you've encountered.To provide some context, last Monday, the door on the top floor was unfortunately damaged, which unexpectedly complicated the repair process. The original repair vendor had to cancel last minute, forcing us to seek services from a different company. This shift resulted in a longer repair timeframe than we typically expect. However, we have received confirmation from the vendor that, as of this morning, the door should be fully operational.We value your feedback as it helps us improve, and we're committed to restoring your confidence in our services. Your satisfaction is our top priority, and we hope to demonstrate our commitment to resolving these issues promptly and efficiently.Thank you for bringing these concerns to our attention, and please accept our sincere apologies for any inconvenience you have experienced. We look forward to the opportunity to make this right.Team GSI 3/28/24

Hi, Dan. We are thrilled to learn that you had a positive experience with us!

Hi, Trinity. Thank you so much for leaving us a stellar review!

Hi, Stephen. Your feedback is highly appreciated. Thank you for the review!