Eva Hotel, BW Signature Collection

Chamber Rating

4.3 - (13 reviews)
8
3
1
0
1
Read Our 13 Reviews

Chamber Rating

4.3 - (13 reviews)
8
3
1
0
1
  • Ori Nandou

    Must be a new building, furniture and rooms like new. The worst, they kidnapped my $100 deposit for 1 WEEK
    Apr 7th, 2024

  • Pamela Goss

    Great service.. clean rooms.. coffee tea and breakfast items.. close to stores and I - 90.. NO PETS ALLOWED Rooms: Pleasant room.. updated.. clean Nearby activities: Within walking distance from stores and restaurants.. Walkability: Flat pavement for walking.. within walking distance to the local bus stop.. Food & drinks: Basic breakfast
    Feb 16th, 2024

  • Aaron

    For the price you can't go wrong. Enjoyed my stay. Comfortable rooms, quiet, friendly staff. My only complaint is that breakfast ends too early, especially on the weekends.
    Feb 15th, 2024

  • Digby Kerr

    Outstanding service from Rodney the desk agent EVA Hotel Best Western 50 Freeman Road in Buffalo, NY. He went above and beyond for me. I lost my passport and he was so helpful in so many areas. I needed passport pictures he advised where to go. I asked if I could leave my case because there was no way I could take my suitcase to the passport office. I will never use another hotel chain other than Best Western from now on. I have used Marriott and Sheraton and Hilton as my main go to's but after this kind of service I won't go anywhere else. I highly recommend this brand! Especially the Eva Rooms: Top class beat in class modern design brand new gorgeous Walkability: Close to everything Food & drinks: Breakfast was outstanding and it was included
    Feb 9th, 2024

  • Zechariyah The Messenger

    This hotel is actually the Best Western. I'm not sure why it's called Eva Hotel. A hotel around the corner on Transit Road water line burst so my reservation as a courtesy was transferred to the Eva Hotel. The paperwork got seriously screwed up. The receptionist tried to charge me more for the rooms. It took an hour for the receptionist to work out the confusion. The day of my departure it was a snow storm brewing. The Eva Hotel parking lot was not plowed and the road that leads to it. I borrowed the hotel shovel and dug my vehicle out of the snow. It was a snow storm travel ban in place but I ignored it. Never visit Buffalo and Rochester during the winter months from December to February. Rooms: Rooms are very cozy and clean. The bathroom is definitely the state of the art shower, mirror, sink, etc. Clean towels and face cloths. The only thing I didn't like was the little lighting by the hotel room door area, no microwave, no ironing board. Safety: Safe space and place. Eva Hotel has a very nice seating area with television, tables and chairs. Food & drinks: Not much food to select from. Be ready to purchase small cups of chips, candy bars, and cookies out of the hotel's little store. They do serve breakfast.
    Jan 24th, 2024

Read Our 13 Reviews

About
Eva Hotel, BW Signature Collection

Eva Hotel, BW Signature Collection is located at 50 Freeman Rd in Williamsville, New York 14221. Eva Hotel, BW Signature Collection can be contacted via phone at 716-217-1101 for pricing, hours and directions.

Contact Info

  •   716-217-1101

Questions & Answers

Q What is the phone number for Eva Hotel, BW Signature Collection?

A The phone number for Eva Hotel, BW Signature Collection is: 716-217-1101.


Q Where is Eva Hotel, BW Signature Collection located?

A Eva Hotel, BW Signature Collection is located at 50 Freeman Rd, Williamsville, NY 14221


Q How is Eva Hotel, BW Signature Collection rated?

A Eva Hotel, BW Signature Collection has a 4.3 Star Rating from 13 reviewers.

Ratings and Reviews
Eva Hotel, BW Signature Collection

Overall Rating

Overall Rating
( 13 Reviews )
8
3
1
0
1
Write a Review

Ori Nandou on Google

image Must be a new building, furniture and rooms like new. The worst, they kidnapped my $100 deposit for 1 WEEK

Business Response on Google Apr 8th, 2024
Hello Ori,

Thanks for the stay and the feedback.Your comments are important for us.We will definitely work on your observations.You can expect a further improved stay next time.Please do visit again.

Sincerely,
Hotel Manager.

Pamela Goss on Google

image Great service.. clean rooms.. coffee tea and breakfast items.. close to stores and I - 90.. NO PETS ALLOWED
Rooms: Pleasant room.. updated.. clean
Nearby activities: Within walking distance from stores and restaurants..
Walkability: Flat pavement for walking.. within walking distance to the local bus stop..
Food & drinks: Basic breakfast

Business Response on Google Mar 18th, 2024
Dear Guest,

We're glad to hear you enjoyed our clean rooms and convenient location near stores and I-90. We appreciate your feedback regarding our pet policy. Thank you for choosing our hotel, and we hope to welcome you back again soon!


Sincerely,
Hotel Manager

Aaron on Google

image For the price you can't go wrong. Enjoyed my stay. Comfortable rooms, quiet, friendly staff. My only complaint is that breakfast ends too early, especially on the weekends.

Business Response on Google Mar 14th, 2024
Dear Guest,

Thank you for your feedback! We're glad to hear that you enjoyed your stay overall and found our rooms comfortable and our staff friendly. We appreciate your suggestion about breakfast hours and will take it into consideration for future improvements. We hope to welcome you back again soon!


Sincerely,
Hotel Manager

Digby Kerr on Google

image Outstanding service from Rodney the desk agent EVA Hotel Best Western 50 Freeman Road in Buffalo, NY. He went above and beyond for me. I lost my passport and he was so helpful in so many areas. I needed passport pictures he advised where to go. I asked if I could leave my case because there was no way I could take my suitcase to the passport office. I will never use another hotel chain other than Best Western from now on. I have used Marriott and Sheraton and Hilton as my main go to's but after this kind of service I won't go anywhere else. I highly recommend this brand! Especially the Eva
Rooms: Top class beat in class modern design brand new gorgeous
Walkability: Close to everything
Food & drinks: Breakfast was outstanding and it was included

Business Response on Google Mar 16th, 2024
Dear Guest,

Thank you for sharing your wonderful experience with Rodney at the Best Western Eva Hotel in Buffalo, NY! We're thrilled to hear that Rodney provided outstanding service and went above and beyond to assist you during a challenging time. Your recommendation means a lot to us, and we're honored to have earned your loyalty. We look forward to welcoming you back to Best Western for many more exceptional stays in the future!

Sincerely,
Hotel Manager

Zechariyah The Messenger on Google

image This hotel is actually the Best Western. I'm not sure why it's called Eva Hotel. A hotel around the corner on Transit Road water line burst so my reservation as a courtesy was transferred to the Eva Hotel. The paperwork got seriously screwed up. The receptionist tried to charge me more for the rooms. It took an hour for the receptionist to work out the confusion. The day of my departure it was a snow storm brewing. The Eva Hotel parking lot was not plowed and the road that leads to it. I borrowed the hotel shovel and dug my vehicle out of the snow. It was a snow storm travel ban in place but I ignored it. Never visit Buffalo and Rochester during the winter months from December to February.
Rooms: Rooms are very cozy and clean. The bathroom is definitely the state of the art shower, mirror, sink, etc. Clean towels and face cloths. The only thing I didn't like was the little lighting by the hotel room door area, no microwave, no ironing board.
Safety: Safe space and place. Eva Hotel has a very nice seating area with television, tables and chairs.
Food & drinks: Not much food to select from. Be ready to purchase small cups of chips, candy bars, and cookies out of the hotel's little store. They do serve breakfast.

Business Response on Google Mar 15th, 2024
Dear Guest,

We apologize for the confusion with your reservation and the inconvenience you experienced during your stay due to the snowstorm. Your feedback is important to us, and we will address these issues to ensure a smoother experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.


Sincerely,
Hotel Manager

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Overall Rating

Overall Rating
( 13 Reviews )
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