Syracuse, NY Banking Services

Very comfortable making purchase at this location.

Greg Riley(G.M) was very disrespectful to the teller helping me with my account and by extension disrespectful to me the customer allowing you to use my money. If I more ... more

Its unfortunate , Ive been banking with them for over 15 years and I will be closing my account . Their 1800 customer service SUCKS. I am currently on hold for over an ho ... more

I made a lot money on bitcoin

Nice small bank with a friendly staff,the bank has a small town bank feel about it

Very comfortable making purchase at this location.

DO NOT GET CDs here. They do not allow Beneficiary forms on your accounts! SMH

There was never a long line or wait.Always greeted with politeness and a smile. I will miss my neighborhood Chase when it closes.

Garbage bank, the amount of running around you have to do to get your money back after your cards are stolen is obscene. Will be closing the account once this is taken ca ... more

Good location, plenty of staff, 2 A T Ms, makes it fast

Inside Leymone Campus. Very awkward if you don't go there. You could get lost very easily. This should not be a public spot for just anyone. Weird that Google would recom ... more

The worst customer service ever!!!

Elaine at the front desk and Renee took great care of me. This branch is professional, knowledgeable, and is happy to explain anything you need help understanding.

Excellent bank.

Incredibly irresponsible bank tellers. Imagine asking for taxes to be taken out, being told they've been taken out, and then finding out when you're doing taxes that they ... more

Good

This is the worst branch. The people that work here are incredibly rude.

The staff are friendly, courteous and helpful. However the drive thru ATM is often out of service and the inside counter is consistently understaffed at peak times such ... more

I have 3 accounts. One checking, one business and a savings and this branch and still doesnt have time to take care of my needs. Its always by appointment when they are n ... more

Our bank for the past 35+ Years...

Ive been with MNT since it was Onondaga savings bank. Lifelong customer and lifelong. Dedication to a great bank. A great business ideal. Im glad Im an MT customer.

Brand new location, corner of Clinton street and Erie Blvd.

Opened doors 5 mins late only to tell me i need an account for help

Very good service but waiting gets longer lately.

Worst bank hours. 9-4 m to w til 5 thu & fri and no weekends. Most people work during those hours and calling support is useless because they send you to the branch for e ... more

I went into this branch to resolve a problem...what a nightmare! I usually go to a different location..the branch manager was rude, not helpfully and quite honestly she ... more

This bank promsies "you will not be responsible for any charges you did not authorize", however it's a long process to get the process started and the unauthorized charge ... more

Great place for all your banking needs

Good bank

Needs more workers couldnt get anyone to help me and also should work in better costumer service

Lines are always short and there are plenty of bankers.

Good

Unfriendly tellers

Sometimes I bring my pillow and blanket for when I have to stand in line to make a simple deposit because usually theres 1 person at the counter that moves as if there is ... more

Good

Had a great and very helpful experience with Amara Sledge. Highly recommend.

I don't understand why some people bash this place. Sure it's a little understaffed but it's good folk doing good work

Its just an ATM