United States Postal Service

I had an unfortunate encounter I had with a staff member at the USPS branch in Staten Island. While visiting the facility, I interacted with a Chinese employee whose behavior towards me was notably rude and disrespectful. Despite approaching the situation with patience and courtesy, I was met with dismissiveness and hostility from the individual in question. This type of behavior is not only unwarranted but also unacceptable in any professional setting. As a customer, I value respectful and courteous service, and it is disheartening to experience such treatment. I believe it is crucial for all employees to uphold the standards of professionalism and customer service expected of them, regardless of the circumstances. I kindly request that appropriate measures be taken to address this issue and ensure that similar incidents do not occur in the future. It is imperative for the reputation and integrity of your organization that all staff members uphold the values of respect and courtesy in their interactions with customers.
Mar 16th, 2024

Great Service every time.
Mar 8th, 2024

Jan 19th, 2024

I arrived at 12 noon on Saturday. Working hours on Saturday must be until 1 pm. The post office is closed. The lobby is also closed. Not a single announcement about this!
Dec 3rd, 2023

They donot care 1 teller on a holiday week be prepared to wait a long time better off going to mall post office these people hear just donot care about a line almost out the door
Nov 23rd, 2023