Riverhead Chrysler Dodge Jeep Ram

Brought in my Jeep for an oil change and tire rotation as part of the Jeep Wave program. I also brought my vehicle in to have an interior piece written up and brought back in the future for mending. The parts and service department are top notch here are warm, friendly and experienced answering all my questions and offering proper guidance. Before I can do a full walk around the lot my Jeeps oil was changed, tired rotated and best of all they had the part in stock and already had it replaced for me. They are wonderful and have my complete customer satisfaction.
Mar 18th, 2024

A dealership is only as good as its service dept. This service dept just tried to sell my wife a 60 dollar pair of wiper blades for her Grand Cherokee Truck that has 30k on it and I changed them last year. They refused to inspect it without buying new wipers. Scam! Shes also been there over an hour before they looked at it with an 8am apointment and was told it would only be an hour wait. The service manager has changed hands at least 4x since we bought the truck. Salesmen are great there. Sales manager is a great guy. Very happy with the JEEP. 02/22/24 2nd review of service dept. only. Dave, another new service guy, hands me a receipt to sign before 2020 jeep goes in for an oil change. The receipt says $73 dollars. He doesn't say anything.else. OK after oil change I get a final bill of $140 dollars. When u question why a six cylinder oil change is $140 he said he told me that earlier. No way would I pay 140 for just an oil change. Go somewhere else please. Total rip off. Oh and their hourly labor rate is $235. Also obserd. Beware
Feb 27th, 2024

Feb 21st, 2024

Jan 5th, 2024

Very helpful staff. Always a pleasure going there .
Dec 21st, 2023