Donald Molloy: Allstate Insurance

Apr 5th, 2024

I am very satisfied with the office of Donald Molloy, in Nesconset. Annmarie and all the girls there are very helpful and professional.
Jan 14th, 2024

I would say ehh. They arent bad but also not great. My price has gone up a couple of times, but no one called to discuss that it was going up and/or let me know why it was going up. I complained once about the pricing through the Allstate website, and then I got a call from Donald Molloy telling me not to go to corporate but to come directly to the branch with issues. He then told me that he would call me back to review my account, but he had someone else call, and I never heard from him again. He was WAY more concerned that I complained through corporate than the fact that I was unsatisfied. I normally would not do a rating/survey like this, but they sent me two emails asking for my opinion!
Dec 23rd, 2021

This agency is the worst, zero customer service. They get 1 because they have a nice clean office. As far as providing you information on your policy, they don't and won't no matter how hard you try.  If you like banging your head against the wall, this place is for you!  If you just want friendly and fast service go look elsewhere.
Sep 16th, 2021

I have to give 1 star to be able to post a review, but I give Donald Malloy and his team 0 stars because that's how useless this office is.  No customer service.  You might as well call the 800 number for Allstate because that's the only answer you will get out of them.  Including "What does my policy cover?" answer- call the 800 number.  Run don't walk to another agent!!!!!  You have a choice, don't choose them!
Sep 16th, 2021