Brooklyn, NY Consumer Electronics

Amazing popular number 1

Class

Awesome customer service!!!!!!!!!!!!!! was very frustrated with a problem that i was having with my phone. The guy was very helpful and nice, took him about 40 min to sol ... more

This store didnt disappoint me, got my water damaged iPhone 12 Pro Max repaired. Price is much fair than the last store.

Makes a big difference when you enter a store and they know you by name

The program I've been looking for T mobile to be solved is, Always a line and the system is down especially around 5pm, T mobile is not a simple phone providers, Am appea ... more

Didn't want to print and show what she charged me for. No text either

Friendly workers and Good Service

Was in the process of adding a line and the system went down and Manny tried his best to get the system back up but to no avail. You tried Manny... great job.

Good price fast service and big guy is very friendly

If you need a device repaired, this is the place to go! Reasonably priced, great work and communication! thx for ge77hx laptop

Best

The young man.took my $60.00plus $5.00service charge.send me a text for$29.99 payment. I went back confronted him.he returned me $60 dollars after saying I was disrespec ... more

Christelle is the best employee ' too bad she doesnt work everyday

Great service thank you

Worst T-Mobile experience ever. Do not go to this store to activation. You will be scam, they will try everything to make you add a line but charge you more than they tel ... more

Great

Fasey was amazing. She was so helpful and had a great attitude.

Cent get in touch with anybody

I had a very bad experience with them. They overpriced me and stole money from me. they think because they are busy they can do whatever they want, keep away!!!! I rented ... more

Just left the store. The manager Chavelle was so professional and kind. A wonderful experience you don't often see anymore. A+++ would definitely return to this store aga ... more

Hairon he was really nice and super helpful and he was really patient and helped us a lot. Definitely coming back here..

Ashley is an exceptional employee, she is the best employee in here. Every day i come in i meet her with a smile always. She is so honest and trustworthy. I really apprec ... more

I didn't have any problems paying my bills

Great service at this store came in for a home internet provided by t-mobile. I was helped out by David. He went above and beyond. This is my new local store. Thank you

best set of guys. helped me so much with my phone connections

they are liars. they turned on Device Protection on all the devices on my account without my permission.

Today my son and I visited this store to inquire about a new phone. The young woman who assisted my son's name is Fayola and she was a pleasure to work with. She answered ... more

I've had a few really frustrating fixes of phones over the last number of years and this was decidedly not that experience. I dropped my phone off in the morning and Andr ... more

Great help

Bueno 👍

Every time I go there , they are always kind and helpful. I get my problems and questions solved and taking care of. I don't mind stopping by for anything. Plus I live cl ... more

Great Customer Service

Excelente atencion

Kim was beyond amazing. She took her time helping me out with my new iPhone and even informed me about new Apple gadgets. She was extremely patient and helpful the entire ... more

This store is a big joke. I went in for something very simple (transfer a phone)and spent 1 hour in the store to achieve nothing. This is a party store with all what look ... more

Very unprofessional and incompetent set of workers here. My mother went here seeking assistance with her phone and she was told to use the WiFi at home. The issue has sti ... more

So I went to this store to transfer from sprint to T-mobile and see what my options were to upgrade my phones. As soon as I walked in I was greeted with a friendly hello ... more

BEST AS A ALWAYS

Great service great people

Aldo is the best

Best customer service with Mustafa very happy

The customer service is always excellent. So is the sales pitch, the manager is always up to date on the latest promotions.

Store is empty that's all I can say the store is empty

Absolutely horrible experience not professional at all I'd advise nobody to purchase no phone from their store at all if you're going to pay a bill fine.

Thanks for the help.

Do not go to this tore. The staff at this store charged me taxes when I paid for the monthly plan, even if they were included in the plan. The phone I received from them ... more

The store is out of business

I had an AWESOME experience at New Phone City. I am happy with my phone and customer service I received from Michael he went out his way to fix my phone 8 plus at no ext ... more