Flagstar Bank

Rafael Angel _{on Google}

Sep 4th, 2022

Attitude from the teller. Won't let deposit into own account. Changing policy as she speaks.

Niema Mack-Richards _{on Google}

Jun 10th, 2021

I have been banking with NYCB for years and I must say the employees inside of the branch are the best. The employee always greet me by name and with a smile. The location on flatlands Ave in Brooklyn is amazing. The manager Carol ( has moved to the one in cross bay) is so accommodating and helpful! Surge and the rest of the staff there are extremely professional and attentive at all times. As a business owner this is extremely important to me, especially in a time when customers service seems nonexistent in so many establishments. Even though I have other banks closer to me I continue to bank at NYCB because of the relationship I have built. They make you feel like family. Thank you for knowing how to treat your customers with respect and for always providing exceptional customer service! Niema

Michael Braunstein _{on Google}

May 11th, 2020

Like a country bank somewhere out in the middle of nowhere. Quiet, sleepy, never busy. Kind of backward and old fashioned. Friendly staff, even if it feels a bit artificial.

Andrii Lagovskyi ( ) _{on Google}

Aug 10th, 2019

Great bank. Quick and professional approach for resolve any question.