Chase Bank

John is a very helpful & professional banker.
Feb 18th, 2023

Amazing customer service. Great & helpful staff!
Feb 15th, 2023

Needs more hours for tellers
Dec 15th, 2022

Great, helpful staff & it's always clean! The 4 stars is because the ATM area is currently closed on Sundays. I don't know the reason for it, but it's disappointing and inconvenient. I hope they rectify whatever the issue is and the ATM area goes back to being available 7 days a week!
Dec 10th, 2022

I went in today to get a money order and before I could even utter the amount the overweight Hispanic woman with stringy hair interrupted me and asked if I had a ID. I explained to her I did but it expired 2 days prior. She just stared at me with no response for about a few seconds as if I was speaking another language. She then stated she could not accept my ID. I understand procedures and rules so the blame is on myself but the lack of alternative offered or any resolution to assist was poor. I was waiting in line across the street to take a test and quickly needed a money order. So I stepped out front to brainstorm after a few moments I entered chase again to see what my options were, if any ETC. this time a teller who hair looked unkept as if she just rolled out of bed called me to her station just to tell me she couldnt help me even though I didnt get to finish my sentence. The money order was 25 dollars these two made me feel like I was a criminal as if I was doing something sketchy. They both whispered amongst each other and giggled as if denying me service was the highlight of their day.
Nov 7th, 2022