Firestone Complete Auto Care

I can't trust this Firestone location and beginning to worry about any Firestone location. The reason being the recommended service that the service manager suggested after doing the oil change, tire rotation and full vehicle inspection. The service manager indicated that the brake fluid was reaching its life expectancy of parts per million of debris or whatever indicator that was due to flush and replace and because my RLX had 65,000 miles. But, I was shocked that the brake fluid was so dirty because at my last maintenance with Firestone less than 7,000 miles ago and 6-7 months ago the brake fluid was supposed to had been flushed and replaced already. I can believe that within the 6-7 months or 6,000-7000 miles since that my fluid would be that dirty already. Anyway, it seems that Firestone is charging their customers for services but not performing the work. I am deeply concerned. I even checked my motor oil after getting home and was concerned as the motor oil was dirty
Apr 6th, 2024

Firestone helps me with my S10 that I had recently bought they actually educated me on the services that are needed to be up kept and the customer service was amazing. On the day I came in there was a customer upset about the store hours. He got angry at the workers because the Google has down the wrong hours. So before you make a review on them having their hours wrong that's on Google not on Firestone. However, the workers themselves are kind, polite, courteous and informative.
Apr 3rd, 2024

Rishard and the entire front staff and techs are great! Thanks for the good Customer service
Apr 1st, 2024

Mar 12th, 2024

The young man at the counter was professional, customer oriented, knowledgeable and friendly. Very impressed with the customer service and the mechanic did a good job as well. No one likes bringing their car in because its one of life's hassles, but it truly was a pleasant experience.
Mar 8th, 2024