Firestone Complete Auto Care

Brant Clayton _{on Google}

Mar 28th, 2024

Extremely slow!! Only one other vehicle here and still took 2+ hours to do an oil change, atleast 5 people to do both vehicles as well, watched for an hour minimum as they stood between both vehicles doing absolutely nothing, wouldnt ever recommend this place

Jeremy Goble _{on Google}

Mar 8th, 2024

Great, quick service. Will be back!

Javi _{on Google}

Mar 5th, 2024

Would always come back to bring my vehicles here to get service .. entire staff was wonderful even the managers would give this location a million stars if I could thanks for the service guys

Joe Gutierrez _{on Google}

Feb 26th, 2024

I felt very comfortable and it was great to be in a business that was honest about what they do, finally.

Adree Thomas _{on Google}

Feb 19th, 2024

The Firestone on Juan Tabo is a nightmare because of the manager, Jason. I had called to check the life time warranty in brake pads I paid for in 2020. He lied and said there is no warranty unless it's specifically written on the receipt but other Firestone employees, in town, assured me it's policy and it's not implicitly stated on the receipt.
The Juan Tabo location is more convenient. I scheduled an appointment for brake replacement. Nobody at all was in the shop, early in the morning. Jason sat at his desk for 10 or 15 minutes before bothering to get up and greet. Then like a neanderthal, again, early in the morning, proceeded to argue with me about the appointment not being for anything but an inspection only, AND again, about the brake pads not being something that is a policy on warranty. He was so aggressive and angry over stupid brake pads, it had me shaky and uncomfortable. He couldn't help himself, even arguing in the background while I was on the phone. I didn't feel comfortable leaving my car there and I would highly recommend avoiding this toxic manager at all cost.