US Eagle Federal Credit Union

ATM never seems to work properly. (It's brand new.) Staff, though courteous and professional are not very helpful. No point in having a branch in my neighborhood if it is of no value to me.
Jul 1st, 2023

One of the worst banks I've used they don't answer the phone keeps saying there is no one available and when I do get someone he has no clue how to do his job, waist of time.
May 15th, 2023

This location has the worst customer service, they're very rude and unprofessional. Don't ask for too much cash the teller had a hard time counting 20 ones, not to mention her struggle while counting 5's. Even the branch manager was too busy on a personal call to help out. I would avoid this branch if possible.
May 12th, 2023

EXCELLENT CREDIT UNION!!!
Oct 31st, 2022

Super disappointed with my interaction today at the 12th street branch. This is the 5th time I have had to go into the branch to "fix" the pin on my debt card. Each time the representative was friendly, understanding and assured me the issue was fixed, unfortunately it was not fixed and has continued to cause a major inconvenience as I cannot get cash unless the bank is open. The representative today however was extremely rude, did not show any understanding for the multiple inconveniences caused and actually blamed previous representatives for the continued issues with my debit card. Possibly a new employee who doesn't understand business etiquette or customer service? Definitely not what I have grown to expect from US Eagle FCU. PS... still don't know if the card is fixed, she said it would be at least 48 hours before I'd know.
Mar 14th, 2023