David Yurman

sheryl palomino _{on Google}

Mar 28th, 2024

Robin A. is the best sales associate here. She truly cares about her customers. Despite the negative reviews I would love to say that she truly goes above and beyond. Ask for Robin A. when shopping here.

Olya Sudakova _{on Google}

Jan 15th, 2024

Someone should read all the negative comments posted here and do something about it.
Not the most pleasant experience - rude condescending staff and long wait times. The only reason Im not giving this store one star is because of one associate who works there (I believe her name is Sheina) who is absolutely amazing and so professional and friendly. Everyone else should follow her example.
Not sure if I will go back to that location again.

Cici J _{on Google}

Jan 5th, 2024

The sales experience in this David Yurman store within the ShortHills mall has changed. I have other pieces from the David Yurman line and came in this store to purchase it. The sales lady I had in the past was pleasant, warm, and helpful. The sales guy on Christmas Eve that I had was disappointing, so I decided not to buy anything from this location. The sales guy continued to look down on a handheld device rather than answer my questions properly. Even my teenage daughter felt he was more interested in his handheld device than helping us. Salespeople are usually a reflection of the top of an organization, so the David Yurman brand buying experience is a big issue for me hence I will start to look for a new quality brand to purchase starting with Valentines day. If you decide to buy David Yurman jewelry I would have a list of other locations and read their reviews so you find a location that will match the buying experience you desire.

sami D _{on Google}

Dec 25th, 2023

Interesting visit. to get a gift I had ordered online for pick up in store. The store was dry no greeting from the employees barley wanted to help get the process along. Then they had the nerve to cancel the order just to re process something I already paid for was that for comission. Please hire better Quality folks instead of old ladies who dont have social skills. Having said I got charged twice and had a horrible visit.

Michael Nicolosi _{on Google}

Dec 23rd, 2023

Not a welcoming place, Very unprofessional staff. My daughter went there to purchase a bracelet for her boyfriend, and the lady was not helpful at all , she was rude and annoyed, that my daughter asked to see a couple of different styles before making her decision to purchase. Also the bracelet was not cleaned or polished even after the lady behind the counter assured her that she will clean it. I wish my daughter would have just walked out instead of making the purchase. I will check the refund policy and go back for a refund.