Hi Tech Commercial Service

Craig Palomo _{on Google}

Feb 17th, 2024

Guy on the phone in Reno was gruff, short, unhelpful. The service of the tech was poor. Looked like he had a real rough drug history and was very hard to follow, understand. They charge lots of labor for a little work. The tech the provided the estimate was 'in case' he needed more labor. Of course, that was used and he just hung out most of the day diddling around.

Helen K. _{on Yelp}

Feb 10th, 2023

I can't believe they are still in business!  They are thieves and don't know what they are doing.  They overcharge and they are not honest!  I had a lot of appliances fixed by them and 2 of them keeps on breaking after 4 months and a microwave that costs $350.00 they charged me $850.00 dollars to fix, my ice machine needs regular cleanings and every time they come, they charge Charge me a minimum of $800.00!  Can't believe they are still in business and I am so glad that finally I found someone else!

Joseph Pickett _{on Google}

Mar 3rd, 2024

Man, I'm so upset Hi Tech purchased Commercial Appliance out here. I stopped using Hi Tech for constant billing issues and service issues. They always seem to overcharge on labor then competitors, sometimes twice as much. I am currently having an issue with a cooler in my commercial kitchen. I have an estimate for $1700 to just charge the Freon. The Freon itself is $110. The labor associated with the Freon/Refrigerant service is 9.75 Hours at $1326. The other amounts are for random 'parts, fees, freight'.
This is a $600 job, max. I called to ask questions about it and my answers were not able to be address and they were not able to explain to my why there wasn't any scope of work on the estimate.
Check your labor hours and monitor the tech to ensure honest and proper billing. Good luck on that though.