Total Health & Wellness Medical Center

We looked up in urgent care because my daughter has a 9 1/2 month old baby and we thought we got everything on the airway but we wanted to check and just make sure and maybe take her over to this establishment. My daughter called the man answer the phone can I help you and she asked if it was the wellness center and he said yes can I help you and then she said you take silver summit and he scream know this is a Cash place and he hung up on her very rude.
Mar 11th, 2024

I owe all thanks to Total Health and Wellness Medical Center urgent care, because my son wouldn't be here if it wasn't for them. He was really sick when we came into their office and the doctor there quickly diagnosed what his issue was, and my son is alive today because of them. My husband and I, and the rest of my family use this medical clinic as well as their urgent care online care for colds, coughs, and flu, whenever we are sick and most of our needs. They are so much more helpful than our primary care doctor. Thank you guys for all that you do for us!
Dec 3rd, 2023

The person answering the phone was rude, impatient, and very unprofessional. We called several times because we were having trouble connecting. It was clear we were just trying to find help, and by no means trying to be a bother. When we eventually got to talk to the rep, they were incredibly mean and accusatory, unhelpful about the services offered, and didnt care at all about helping us. Thankfully our case was not very severe, and we can get help elsewhere. I am concerned, however, for someone who would be calling several times because they are distressed or desperate. For anyone seeking urgent care for a more severe illness or injury, this type of initial treatment could be horribly detrimental. For a place that aims to provide a high quality level of customer service, we were incredibly disappointed.
May 29th, 2023

Probably the best urgent care experience I've had. Easy to book an appointment, did not wait long - whole process that took under 30 minutes, and the cool part about it, it was all online! Professional and efficient doctor and service helped me out and got me on the road to feeling better. 1000 thanks to Total health and wellness urgent care!
Jan 24th, 2023

Would definitely come back (if I have to)Thank you for being so kind during a hard time! The urgent care telehealth service at Total health and wellness completely changed my life and made me feel better.
Jan 22nd, 2023