Sears Appliance Repair

Tom Whitcomb _{on Google}

Mar 14th, 2024

Icemaker is NOT working after technician serviced it and left.

Victoria Cervantes _{on Google}

Mar 4th, 2024

Kevin is an outstanding technician. He diagnosed the issue, ordered the parts and returned to fix the dishwasher. I highly recommend him.

Amy Skolaut _{on Google}

Feb 2nd, 2024

Knew exactly what the problem was, set everything in motion to get the parts and fix as quickly as possible. And personable !

Jeremy Sterling _{on Google}

Apr 11th, 2024

Customer service is a joke. The appointment scheduled while waiting on part is just a placeholder, and they don't tell you that you will have to call at a later time to schedule an actual appointment. Calling Customer service number gets you rude treatment, constantly cutting you off and talking over you, and telling you there is nothing that can be done except schedule another appointment a week and a half later. Don't expect the technician to be able to answer any questions during service as the only response you will get is "I don't know."
After leaving bad review the scheduled appointment for a week and half later is being considered only a temporary appointment and has been rescheduled for 2 weeks later. Two months to fix a dryer seems ridiculous, especially since I will have had the part for over a month by the time they have been rescheduled to show up. If this appointment isn't switched to temporary again.