Lincoln, NE Banking Services

People are very kind here, however its very unreliable for shared banking. Hours vary, you must go into the lobby by ringing the bell, then they close the lobby randomly ... more

The same woman helped me 3 times in the past week, all with different issues that I had. She was so kind and professional, I believe her name was Jasmine, sorry if that's ... more

Great people and customer service.

Love it but wish they website was more modern & that they have a chat option

Most unprofessional banker I ever dealt with is Anthony. He gave no care to deal with me without talking down to me. They want to assume someone dont got money while walk ... more

The same woman helped me 3 times in the past week, all with different issues that I had. She was so kind and professional, I believe her name was Jasmine, sorry if that's ... more

Unless u wanna wait 30 mins to talk to someone, go somewhere else. Great Western was better.

First time home buyer, and the way Liberty handled my mortgage application was horrible! To the point I had to pull my application and find someone else last minute. Was ... more

These guys are QUICK to jab you $35.00 for any transaction that would make your account balance negative, whether they pay it or decline it. They run debits and ACH befor ... more

Everyone here was wonderful, friendly, and radiating positivity. I even got a cookie!

If I could give zero stars I would. Suppose to have had paycheck directly deposited today and am told they are having ACH issues and have no idea when the problem will be ... more

Some of the employees here have been nice and helpful but Alicia was very rude and unkind to my minor 16 year old daughter and proceeded to tell my spouse how to parent b ... more

I was charged a small fee after Great Western Bank changed their policy on requirements for checking accounts. I was never made aware of the change in policy before being ... more

Welcome to Great Western Bank!! Home of the surprise fees. We'll charge you $7.50 because we don't bother to make sure the information you give us is entered completely ... more

Some of the employees here have been nice and helpful but Alicia was very rude and unkind to my minor 16 year old daughter and proceeded to tell my spouse how to parent b ... more

They treated me like royalty, went out of their way to help me, above and beyond .. By far the best bank I have delt with

Good service

Ever since they closed the TierOne location at Meadowlane, this is has become my favorite branch. It's small, cozy, and personable.

Dave was very helpful And I appreciate it and everything that he was able to help me with. And very knowledgeable

Very friendly and very helpful on the day I went inside to do some transactions

Amazing service. Made everything super easy and simple. Staff was super welcoming and will definitely be coming back in the future.

I like the bank and their services, but just about everybody that works at this location is apathetic at best. They seem more fed up with your presence than a cashier at ... more

Welcome to Great Western Bank!! Home of the surprise fees. We'll charge you $7.50 because we don't bother to make sure the information you give us is entered completely ... more

I was charged a small fee after Great Western Bank changed their policy on requirements for checking accounts. I was never made aware of the change in policy before being ... more

Easy to use

Bish's camper pushed for financing with BMO. Had the loan for about 7 months. Cost me a couple thousands plus, in interest. Month 5 they applied all the payment toward in ... more

No option to make a deposit, how is that possible

Always a big help. Especially Fran Guyne.

Only women bankers available. Women are great and there is no issue, but it is MY personal preference to speak to a man. I'll simply go somewhere else.

After having trouble with customer service representatives online. I came to the branch and Ashley Venteicher helped me out with the issues I had. She was listening caref ... more

Very awesome group of people to work with they help you out on everything to the best of thier abilities

Wow! the first Bitcoin SCAM in Lincoln. charges a 12% fee for transactions. Getting Bitcoins and selling them is FREE!! or use a phone app for 1% fees. heck I'll buy and ... more

Love the credit union. Everytime I come.into the branch they are so friendly. Jorge is my favorite banker he so friendly and helpful with personal accounts and business ... more

Never out of service, fees not too bad.

Bank has gone downhill since they merged can't use the app can't use my debit card at the pump can't use it anywhere. Customer service is a joke very unprofessional if th ... more

Nice!