C Bar J Mechanical

I hired C bar J mechanical to pump my septic on November 7th in preparation for a new construction building being added to my septic system. On November 21st, my general contractor tying in the new construction, informed me that my septic system was backed up and he hired another company to pump it out. The general contractor did not know that I previously hired C Bar J to perform these services two weeks prior, otherwise I would have made C Bar J come back out and make it right. I spoke to the company that pumped it a second time and was informed of the following: - C Bar J only pumps liquid out and no solids. - I have two lids to my tank and only the front lid was removed and pumped. - He pumped out 1000 gallons of liquid and removed 4 feet of solids from the back half of the tank. -The C Bar J employee did not clean my filters leading to the tank. I spoke to the foreman (Vaughn) and expressed my concerns. He said he would check with his team who pumped it and would get back to me. After checking with his team, he told me they swear they did everything right and the second septic pumper is wrong and doesnt know what he is talking about. Vaughn said the owner of the company will be in touch with me and I can let him know. After the owner failed to reach out to me on 11/28, I decided to call the company and ask for the owner myself. The owner answered the phone (must be a cell phone) and I gave him a brief overview of the situation. He said he was familiar with it, however he had just got back from traveling and said he would give me a call tomorrow 11/29. 11/29 rolls around, and no call. I have since called the company multiple times and no one answers. I believe the owner is screening my phone calls and intentionally not picking up. Bottom line is, if you decide to use this company, dont just assume they did the job you hired them to do satisfactorily. They are probably a decent company, but unfortunately take their employees word over what another professional in my back yard is saying. I would still like to talk to the owner, about this if he would actually call me back. Service: Sewer cleaning
Feb 3rd, 2023

Had to call another septic pumper in to finish the job they failed to complete. Service: Sewer cleaning
Jan 3rd, 2023

They responded quickly and fixed it for me in a jamb. Highly recommend! Thanks Von Kratochvil and crew!
Dec 2nd, 2022

Craig is amazing with fair pricing and fast service! Highly recommend!
Nov 9th, 2022

repair of an outside faucet in inclement weather Service: Faucet repair
Nov 4th, 2022