Chamber of Commerce

      The Bank of Missouri

      ( 20 Reviews )

      The Bank of Missouri
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      Hours

      Wednesday:
      9:00 AM - 4:30 PM
      Thursday:
      9:00 AM - 4:30 PM
      Friday:
      9:00 AM - 4:30 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:30 PM
      Tuesday:
      9:00 AM - 4:30 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.9 - (20 reviews)
      14
      0
      0
      1
      5
      Read Our 20 Reviews

      Chamber Rating

      3.9 - (20 reviews)
      14
      0
      0
      1
      5
      › ‹
      • Chell Johnson

        Always very helpful and super friendly staff!
        Mar 7th, 2024

      • Todd Hayden

        I have had an Aspire credit card which is issued via The Bank of Missouri for several years and today I received an email saying that my account will be subject to a $5 a month maintenance fee for literally no reason. I have never been late on a payment, never carried a balance over even a single month, and have a 750 credit score. I called and spoke with their customer service, and they cant tell me what the fee is for, claim that its legitimate as per the cardholder agreement, but couldnt site where in the agreement it states that they have the right to make up random fees, and I can either close my account or agree to pay $60 a year, broken up as $5 a month. This is a prime example of corporate greed and gluttony and I will be canceling my account. You should be ashamed of yourselves!!!!!
        Dec 13th, 2023

      • Mystery Shopper

        The staff at this bank are so kind and helpful! We walked in to make a few deposits and Gale (teller) made us feel right at home! She was kind to my two sons (offered them lollipops) and was sweet to our little puppy. Ill definitely return to this branch. It was one of the best banking experiences my family has encountered. Thank you Gale, and thank you Bank of Missouri!!
        Oct 19th, 2023

      • Chris B.

        TERRIBLE MANAGER STEER CLEAR OF THIS LOCATION - This branch has the worst manager here. They are rude and spoke to me with zero respect. Also, the blanket statement replies you see to any negative reviews are blatantlyobvious it's either the manager themselves replying or someone that could care less to investigate these issues the branch has here with the manager. Words of advice to this manager, "I believe their name rhymes with, mess". If you don't like dealing with customers then steer clear of managing or getting on the phone or having any communication with us at all.
        Feb 7th, 2023

      • Jared Wolf

        How am I supposed to make a payment on a credit card where when I call the number back you guys called me ftom is a disconnected number??? All the customers you are ripping off is unprofessional and action should be taken against what you offer! I'll be researching what court actions are at hand
        Dec 8th, 2022

      Read Our 20 Reviews

      About
      The Bank of Missouri

      The Bank of Missouri is located at 2360 E Sunshine St in Springfield, Missouri 65804. The Bank of Missouri can be contacted via phone at 417-881-4600 for pricing, hours and directions.

      Contact Info

      •   417-881-4600
      •   (417) 881-4600

      Questions & Answers

      Q What is the phone number for The Bank of Missouri?

      A The phone number for The Bank of Missouri is: 417-881-4600.

      Q Where is The Bank of Missouri located?

      A The Bank of Missouri is located at 2360 E Sunshine St, Springfield, MO 65804

      Q What is the internet address for The Bank of Missouri?

      A The website (URL) for The Bank of Missouri is: https://www.bankofmissouri.com/locations/east-sunshine-st-springfield-mo

      Q What days are The Bank of Missouri open?

      A The Bank of Missouri is open:
      Wednesday: 9:00 AM - 4:30 PM
      Thursday: 9:00 AM - 4:30 PM
      Friday: 9:00 AM - 4:30 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 4:30 PM
      Tuesday: 9:00 AM - 4:30 PM

      Q How is The Bank of Missouri rated?

      A The Bank of Missouri has a 3.9 Star Rating from 20 reviewers.

      Hours

      Wednesday:
      9:00 AM - 4:30 PM
      Thursday:
      9:00 AM - 4:30 PM
      Friday:
      9:00 AM - 4:30 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:30 PM
      Tuesday:
      9:00 AM - 4:30 PM

      Related Categories

      Nearby Citibank Locations

      Ratings and Reviews
      The Bank of Missouri

      Overall Rating

      Overall Rating
      ( 20 Reviews )
      14
      0
      0
      1
      5
      Write a Review

      Chell Johnson on Google

      image Always very helpful and super friendly staff!

      Business Response on Google Mar 9th, 2024
      We're so glad to see this, Chell! Thanks for the review and for choosing The Bank of Missouri as your financial partner.

      Todd Hayden on Google

      image I have had an Aspire credit card which is issued via The Bank of Missouri for several years and today I received an email saying that my account will be subject to a $5 a month maintenance fee for literally no reason. I have never been late on a payment, never carried a balance over even a single month, and have a 750 credit score. I called and spoke with their customer service, and they cant tell me what the fee is for, claim that its legitimate as per the cardholder agreement, but couldnt site where in the agreement it states that they have the right to make up random fees, and I can either close my account or agree to pay $60 a year, broken up as $5 a month. This is a prime example of corporate greed and gluttony and I will be canceling my account. You should be ashamed of yourselves!!!!!

      Business Response on Google Dec 11th, 2023
      We’re sorry to hear this wasn’t resolved to your satisfaction. We work closely with the servicers of the cards we issue and can work to escalate concerns to them. If you would like to speak directly with a Bank of Missouri agent about this, we’re available 5am-midnight CST daily at 888-547-6541.

      Mystery Shopper on Google

      image The staff at this bank are so kind and helpful! We walked in to make a few deposits and Gale (teller) made us feel right at home! She was kind to my two sons (offered them lollipops) and was sweet to our little puppy. Ill definitely return to this branch. It was one of the best banking experiences my family has encountered.
      Thank you Gale, and thank you Bank of Missouri!!

      Business Response on Google Oct 25th, 2023
      Thanks for taking time to share this. It made our day! We appreciate when we get to see families in our bank. We look forward to seeing you next time!

      Chris B. on Google

      image TERRIBLE MANAGER STEER CLEAR OF THIS LOCATION - This branch has the worst manager here. They are rude and spoke to me with zero respect. Also, the blanket statement replies you see to any negative reviews are blatantlyobvious it's either the manager themselves replying or someone that could care less to investigate these issues the branch has here with the manager. Words of advice to this manager, "I believe their name rhymes with, mess". If you don't like dealing with customers then steer clear of managing or getting on the phone or having any communication with us at all.

      Business Response on Google Apr 22nd, 2022
      Hi, Chris! We’re sorry to hear your experience did not meet your expectations. While the responses here may feel more blanketed simply due to the nature of Google reply options, please know that we take feedback seriously. That’s why we hope you will take time to share more information. We’d recommend you call and ask for the branch manager (or that person’s supervisor). Alternatively, you can use the contact us form on our website and we’ll have someone contact you. In the comments section, please let us know it’s in relation to a Google review for this location so that we can route it correctly. In the meantime, please also know that we have shared this with the Springfield leadership team.

      Jared Wolf on Google

      image How am I supposed to make a payment on a credit card where when I call the number back you guys called me ftom is a disconnected number??? All the customers you are ripping off is unprofessional and action should be taken against what you offer! I'll be researching what court actions are at hand

      Business Response on Google Sep 10th, 2022
      We’re sorry to hear you’re having trouble making a payment, Jared. For payment information and customer service, we recommend using the phone number on your card or on your billing statement. Alternatively, feel free to reach out to The Bank of Missouri and we can help make sure you have the correct phone number for your need.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 20 Reviews )
      14
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      1
      5

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