Regions Bank

The location on Glenstone is permanently closed.
Sep 29th, 2021

You cannot even call to simply ask a question about your account. I literally called back to back for over an hour after they first opened. No one answers the phone. They do not even pick the phone up to say "can you please hold " they just completely ignore the phone all day. Very unprofessional if you ask me but hey, what do I know? Maybe they are trained to just ignore customers.
Aug 8th, 2021

Jan 11th, 2021

Would not recommend!! Very poor service and customer service. The first loan coordinator apparently failed their job and the second one acted like he didn't have time for it and was just rude. Ordered and charged us $500 for an appraisal and then called a few days later, after 3 months since we started this, and said they couldn't do the loan they originally stated would be no problem. Seller no longer going to hold the house.. This place is a nightmare. Still waiting on emails/call backs right now.
Jan 4th, 2021

Try to get a actual person is next to impossible. System had no way to answer my question, so I have no idea if I will receive my replacement card at my new address.
Oct 18th, 2020