Quality Inn
-
1517 S Perryville Blvd
Perryville, Missouri 63775 - 573-547-1727
Chamber Rating
-
Contessa Estes
I ordered the room and it's supposed to have a hot tub. shows a hot tub in the picture on the app..no hot tub.. The app tells you one price and when you get the room they charge a different price... Requested a first floor because I'm handicapped and refused to give me one on the first floor but if I want to get a double queen they want to charge me $20 higher then what I paid for the one on the app.. That's on the first floor!! So if I wanted anything on the first floor I would have to pay more, so I would have to go for my king to two Queens and pay $20 more that does not make any sense to me... The apps that are supposed to pay 88 12 and they charged me 109.. there is water damage mold sections of the ceiling is coming down and water streaks going down the wall.. do not stay in room 201..
Feb 29th, 2024 -
Hp Steel
These folks were extremely nice at 1am in the morning after the disaster experience at 12.30am at the hotel nxt door. Thanks again.
Feb 22nd, 2024 -
Dwayne Heeter
Jan 31st, 2024 -
Jeremiah Brown
It is a pretty rough hotel. I had been working and driving all day and was looking for a place to sleep and grab a quick breakfast and hit the road again. The bed wasn't very comfortable and the room was fairly noisy and I am CPAP user so I am used to have something noisy in the room. The room was also fairly worn and was mostly cleaned (found a bottle cap behind the bathroom door). You could also tell that the room had some water damage as well because there was a repaired section of ceiling. For the breakfast it was not very good. I was just going to grab a coffee and a hard-boiled egg. They didn't have any hard-boiled eggs, so I grabbed some cream cheese to put on a bagel. No bagels, so yogurt it was. Someone else who was having breakfast at the same time had said the scrambled eggs were cold and had to heat them up in the microwave. The parking lot looked fairly small and and there was several larger U-Haul and construction vehicles in the parking lot. The hotel had several signs up saying no large vehicles beyond this point, but the had to because there was no where else they could park. I was using the hotel as a bed on the way down south to be with family for the holidays and for the price I won't be staying at this location again if I have the choice.
Dec 7th, 2023 -
Joanne Cory
We have stayed at this hotel previously on our way from Iowa to Alabama and back and felt like the location and service were good for the price. However, our recent two stays were a disappointment. The first stay, it was apparent the TV service had changed as the channel guide card didn't match the actual channels. We struggled, but eventually found what we were looking for. It wasn't a deal breaker so thinking they were perhaps in the midst of updating, we stayed there again. This time, not only was the TV guide still confusing, but we couldn't get but only a handful of channels. I went to the desk and the clerk came in and messed with the remote until we got NO service. He said the manager was coming and would fix it. We waited over an hour before deciding to go get dinner. After we returned, there was still no manager and the clerk just shrugged. We worked with the remote and finally got one channel to work. Up early the next morning, we went to their breakfast only to find most food gone. They either didn't make enough or not monitor it well. Next time we'll stay at the Super 8 or Holiday Inn in n the same location where we can relax in our room to a little TV and better service.
Dec 6th, 2023
About
Quality Inn
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. The Quality Inn hotel in Perryville, MO, minutes from Lake Perry, will get you refreshed and ready to take on the day for business or leisure. We are near Southeast Missouri State University, Mayfest and St. Joseph of Apple Creek. We offer amenities that include free hot breakfast, free WiFi, free weekday newspaper, an outdoor pool, guest laundry facilities, a meeting room plus copy and fax. Each comfortable room features a TV, refrigerator, coffee maker and hair dryer. Select rooms include a hot tub and desk. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Contact Info
- 573-547-1727
- (573) 547-2413
- [email protected]
Questions & Answers
Q What is the phone number for Quality Inn?
A The phone number for Quality Inn is: 573-547-1727.
Q Where is Quality Inn located?
A Quality Inn is located at 1517 S Perryville Blvd, Perryville, Missouri 63775
Q What is the internet address for Quality Inn?
A The website (URL) for Quality Inn is: https://www.choicehotels.com/missouri/perryville/quality-inn-hotels/mo098?mc=llgoxxpx
Q How big is Quality Inn?
A Quality Inn employs approximately 20+ people.
Q How is Quality Inn rated?
A Quality Inn has a 3.7 Star Rating from 234 reviewers.
Ratings and Reviews
Quality Inn
Overall Rating
Overall Rating
( 234 Reviews )Contessa Estes on Google
I ordered the room and it's supposed to have a hot tub.
shows a hot tub in the picture on the app..no hot tub.. The app tells you one price and when you get the room they charge a different price... Requested a first floor because I'm handicapped and refused to give me one on the first floor but if I want to get a double queen they want to charge me $20 higher then what I paid for the one on the app.. That's on the first floor!! So if I wanted anything on the first floor I would have to pay more, so I would have to go for my king to two Queens and pay $20 more that does not make any sense to me... The apps that are supposed to pay 88 12 and they charged me 109.. there is water damage mold sections of the ceiling is coming down and water streaks going down the wall.. do not stay in room 201..
Thank you for your stay and for taking the time to give us your feedback on our property. We are extremely sorry for each of the negative experiences you had at this hotel, as you have mentioned.
Our apologies for all the issues you encountered during your stay, but this is certainly not the kind of guest experience we want you to have. Your concerns will be thoroughly investigated with our team, hotel records, and management to ensure effective actions are taken to resolve each of the issues.
We request your understanding and consideration to give us another opportunity, and we don’t want you to have a negative impression of our hotel. We hope that you will consider it favorably.
Sincerely,
Hotel Manager
Hp Steel on Google
These folks were extremely nice at 1am in the morning after the disaster experience at 12.30am at the hotel nxt door. Thanks again.
Thanks for the stay and the feedback. It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite confident that you enjoyed your time here. During your next visit, please give us a call and we would be delighted to have you back.
Happy Travels,
Hotel Manager
Dwayne Heeter on Google
It is a delight to see five-star feedback. Hope that you had a marvelous stay experience. Our team is very much overwhelmed to see the remark.It is a privilege to host guests like you. Await your next earliest visit.
Sincerely,
Hotel Manager.
Jeremiah Brown on Google
It is a pretty rough hotel. I had been working and driving all day and was looking for a place to sleep and grab a quick breakfast and hit the road again.
The bed wasn't very comfortable and the room was fairly noisy and I am CPAP user so I am used to have something noisy in the room. The room was also fairly worn and was mostly cleaned (found a bottle cap behind the bathroom door). You could also tell that the room had some water damage as well because there was a repaired section of ceiling.
For the breakfast it was not very good. I was just going to grab a coffee and a hard-boiled egg. They didn't have any hard-boiled eggs, so I grabbed some cream cheese to put on a bagel. No bagels, so yogurt it was. Someone else who was having breakfast at the same time had said the scrambled eggs were cold and had to heat them up in the microwave.
The parking lot looked fairly small and and there was several larger U-Haul and construction vehicles in the parking lot. The hotel had several signs up saying no large vehicles beyond this point, but the had to because there was no where else they could park.
I was using the hotel as a bed on the way down south to be with family for the holidays and for the price I won't be staying at this location again if I have the choice.
We sincerely apologize for the inconvenience and disappointment you experienced during your stay. Your detailed feedback is invaluable, and we take it seriously. We regret that the room conditions, noise level, and breakfast did not meet your expectations. We are addressing these issues with our team to improve the overall guest experience. Additionally, we appreciate your observations regarding the parking situation, and we will review our policies to ensure a smoother experience for all guests. We understand your concerns, and we hope to have the opportunity to provide you with a more satisfactory stay in the future.
Sincerely,
Hotel Manager
Joanne Cory on Google
We have stayed at this hotel previously on our way from Iowa to Alabama and back and felt like the location and service were good for the price. However, our recent two stays were a disappointment. The first stay, it was apparent the TV service had changed as the channel guide card didn't match the actual channels. We struggled, but eventually found what we were looking for. It wasn't a deal breaker so thinking they were perhaps in the midst of updating, we stayed there again. This time, not only was the TV guide still confusing, but we couldn't get but only a handful of channels. I went to the desk and the clerk came in and messed with the remote until we got NO service. He said the manager was coming and would fix it. We waited over an hour before deciding to go get dinner. After we returned, there was still no manager and the clerk just shrugged. We worked with the remote and finally got one channel to work. Up early the next morning, we went to their breakfast only to find most food gone. They either didn't make enough or not monitor it well. Next time we'll stay at the Super 8 or Holiday Inn in n the same location where we can relax in our room to a little TV and better service.
Thanks for the stay. Kindly accept my sincere apologies for the inconvenience caused to you during your visit. I am extremely disappointed that you had an unfavorable experience due to all the reasons you have mentioned. Please be assured that I have taken this up very strongly and the concerned team has been told to ensure that such an incident is not repeated in the future.
In particular, I have made a note of your concerns regarding the issues you had and such customer feedback from valued guests as yourself will be monitored from my office. Though it is our endeavor to provide the highest levels of service to our discerning guests, this is an unusual happening and we seem to have fallen short in this instance.
Please do let me know when you plan to visit our hotel so that we can ensure that your next experience is very special.
Sincerely,
Hotel Manager.
Overall Rating
Overall Rating
( 234 Reviews )Write a Review
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