Bank of America (with Drive-thru ATM)

The staff of this office has no idea about customer service and manners. Today we had an appointment to notarize a document and they rejected to do it because it was a translation. The notary is to verify that the translator is in effect who is signing. The translator is responsible for the content of the document under her license to do that. The staff was disrespectful specially with an old woman with physical limitations of movement. I hope this agency take actions against the employees responsible of this offense and provide proper training to all the staff based on laws and not based on their own beliefs.
Mar 24th, 2024

I have been pleasantly surprised by the friendliness and efficiency since I first starting going here. Much more helpful than the BOA branch up north which I used before. Jeneae is a delight.
Jan 10th, 2024

Nov 21st, 2023

We went to this location this afternoon. Bradley is nice. Notary was done speedy and professional. We were doing business with BAC since Boatman bank time.We like all the locations in KC area.
Feb 23rd, 2023

Absolutely horrible service for business banking. This location is right next to my house but I will drive as far out of my way as needed to find anywhere else. If you love to waste your time and talk to people that don't care, this is the place for you. I went in to set up a business checking account with the sole purpose of needing ease of transfer between my personal and business account, as well as connecting my business checking with my credit card account that is also through BOA. After scheduling an appointment and speaking with the professional, Brad, he set the account up but didn't link them. He told me I had to come back in again and he would get it fixed, but again it wasn't. After 2 more long calls with customer support, we realized that the guy who helped me get set up did everything wrong and I basically had to start over. So payroll for my business is getting delayed and I have to spend even more time to get this resolved. If you care about your business or value your time, stay away from here.
Apr 3rd, 2024