Chase Bank

Dave Reyburn _{on Google}

Jan 7th, 2024

Worse customer service ever. Any "help" rendered appeared to offend the staff. They are stressed if you don't use the ATM or need to report a fraud. They are quick to point out at ALL banking can be done online. Lost me as a customer.

Crystal Bower _{on Google}

Nov 30th, 2023

I have had nothing but great customer service at
the location on 291 hwy Lee's Summit and the one in Blue Springs, friendly, helpful, quick to help, good vibes... I thank you

Phil Morgan _{on Google}

Oct 1st, 2023

The manager Mr. Gouldie at chase bank off 291 and langsford in lees summit Mo, holds different values than the people around this part of town. He's very aggressive, and impersonal. He is quick to make threats, and very sensitive to rebuttals. I have heard the same complaints from several people in community.

Tyler Pursell _{on Google}

Apr 18th, 2023

Met with Jordan and he helped me sign up for a new credit card. It was an easy process and he made sure to address all of my questions.

Andrea Brady _{on Google}

Jan 1st, 2024

I went into the bank today to do a money transfer in any way that I could they said they couldnt , not even through Zelle, or from chase to Wells Fargo for the amount I tried. They said they couldnt do it because Wells Fargo isnt in their system? Not even if I had an account and routing number? I have never had issues sending money from one bank to another, in my life. I think they thought it was fraud? Which it isnt. They didnt even open my chase account to look and verify me in anyway, I then spoke to a man named Michael and he was very nice but once again I got the same answer. Im trying to call and they wont answer their phone. Its not that busy today. I just feel like they dont want to deal with me, they all just want to go home at 5pm today. Ill be leaving Chase because of this and going back to Wells Fargo. Thank you. ALSO! I was able to go to the branch on NW Pryor Rd and they were able to help me no issues or problems! Hm. I wonder if I was being discriminated against. Ill have to look into that.