KCI Lodge

Hello Heather Gillespie,I’m concerned about the problem you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this to my attention.The guest stayed in the room for 1 day. If you face any issue inside the room you should have told us at the front desk so we can give you the new room.Our House Keeper is well trained and she keeps the rooms clean.We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at a reasonable price. Consequently, it’s disappointment to learn that you are unhappy. Please accept my sincere apology.I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we are doing right, what we are doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.Please be assured the issues you’ve raised have been addressed, and the appropriate action has been taken. Again, we apologize for the inconvenience that this has caused. Again, I want to thank you for taking the time to share your concerns with us.We look forward to serving your lodging needs in the future.Sincerely, KCI Lodge 11300 N.W Prairie View Rd.Kansas City, MO 64153

Dear Kevin Lawrence,Thank You for taking time to post Review (Five Star Review) on our motel KCI LODGE AIRPORT. Our Check In process is easy and we do not want our guests to be waiting in the lobby for the longer time.Ones again Thank You and we welcome you back to stay in our motel KCI LODGE AIRPORT.sincerely,Team Management.

I’m concerned about the problem you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this to my attention.Brandy Douglas stayed in our motel for one day in Room Number 107. Check In: 3/16/2024Check Out: 3/17/2024If you are facing any kind of issue in your room you can talk at front desk so that we can accommodate you into the new room.Our MAID is trained to check the bed bugs. She did not found any bed bugs when she checked the room.The room is all prefects our MAINTENANCE WORKER have checked the entire room there is no hole on the wall and room is in good condition also we have rented the room for different guests after your visit.BRANDY DOUGLAS stayed with her dog. We strictly do not rent the rooms to the persons who are using drugs. KANSAS CITY POLICE visits regularly in the night time.You have been sending the false propaganda messages from different Google Accounts. This is not acceptable if this continues we will give reply from our attorney (HOTEL ASSOCIATION ATTORNEY KANSAS CITY).We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at a reasonable price. Consequently, it’s disappointment to learn that you are unhappy. Please accept my sincere apology.I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we are doing right, what we are doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.Please be assured the issues you’ve raised have been addressed, and the appropriate action has been taken. Again, we apologize for the inconvenience that this has caused. Again, I want to thank you for taking the time to share your concerns with us.We look forward to serving your lodging needs in the future.Sincerely, KCI Lodge 11300 N.W Prairie View Rd.Kansas City, MO 64153

HELLO LORENZOTHANK YOU FOR GIVING FIVE STAR REVIEW. WE PROVIDE PLENTIFUL AMENITIES AND EXCEPTIONAL SERVICE TO OUR GUESTS AT OUR MOTEL KCI LODGE AIRPORT WHICH IS SHOWN IN YOUR TRIP. THANK YOU ONES AGAIN AND WE CAN NOT WAIT TO WELCOME YOU BACK TO OUR MOTEL.THANKS & REGARDS TEAM MANAGEMENT.