Bank of America (with Drive-thru ATM)

This review is purely my opinion and nothing herein is stated as fact: Bank of America "customer service" is truly beyond awful at every level. They're very clearly trying to maximize profits. Avoid Bank of America at all cost. They should be ashamed. Bank with literally anyone else. Show these corporations that service matters and get out of there.
Apr 3rd, 2024

Worst experience ever with the bank of America Worst
Mar 22nd, 2024

I don't like leaving reviews for businesses unless it is a positive one but I just opened up an account at boa for my buisness only to find out that they don't have drive through tellers at either location and the lobby isn't even open when it says it is. Where are the employees?? I'm going back to my old bank
Jan 16th, 2024

I have to show proof that a loan is paid off. The loan is closed but I can't get 1 person to answer phone in Columbia, Wentzville or 1-800 #'s. Do I have to drive out of town to make an appointment? Because nobody answers the phone anywhere for Bank of America.
Jan 12th, 2024

I made a large deposit to my account on Monday and was told there would be no hold on the funds. The deposit came from my daughter, and was from her BoA account. Monday evening, I got an email saying there would be a short hold on the funds. I called the branch several times on Tuesday. They never answered any call, and do not have voice mail. On Wednesday, I got another email saying the funds would released that day. Thursday comes, still nothing. Meanwhile, BoA did take the money from my daughters account. Thursday evening I tried the on line service, which was zero help. I got another email saying the hold was being extended again. I called the branch 10 times today and the call was never answered. BoA has taken the cash from out of one account and keeps delaying putting the money into the other. And not answering any call - they really suck at customer service. I would give 0 stars.
Mar 21st, 2024