Advanced Automotive & Towing

Oct 20th, 2023

Was awesome and explained what he was doing
Jun 18th, 2023

Questions were answered. Honesty and direction saved money while service remained at a high level of integrity. No pressure.
Apr 29th, 2023

Being a mechanic daughter and working costumer service makes me have high expectations and let me tell you!!! The experience with them was just AWESOME. They are efficient. They contacted me right away. They had great customer service, great people and I definitely recommend this place as the were the ONLY ones in town willing to change my transmission filter. So I can reassure you over and over that they are THE BEST IN TOWN!!! Service: Auto maintenance
Jan 16th, 2023

On vacation and my car overheated on Sunday morning (planned to leave the following Monday morning). Eventually I made it to the body shop parking lot and left a message on the answering machine because they were closed. I followed up Monday at 0800, right when they opened, talked to Pat and explained my situation. He called me back a little while later, explained what he thinks it would take to get me home ( Central Illinois about a 7 hour drive) safely and provided a reasonable quote for parts/service. He stayed in contact with me throughout the day and even admitted that he had accidentally ordered the wrong part and that ETA would be later in the day. I appreciate the honesty and the open communication! Car was finished after business hours, he called to ask if they could keep it overnight so they can test drive for a final inspection in the morning. At this point, I had already committed to staying an extra night so this didn't bother me. However, I'm sure if I needed to leave that night, he would have stayed later so that I could've picked up my car - he's just that type of person/business owner. When I checked out, there were a few more things that they saw needed some maintenance. If I lived in this area or had the time to stay longer, this is where I would have my car serviced. My experience supports what most of the other reviews mentioned. Good service, great communication, reasonable prices and overall great experience (considering the situation).
Jun 4th, 2023