U-Haul Storage of West Jackson

The mobile pickup instructions were a lil difficult to follow. Wasnt as smooth as I thought it would be. But it wasnt all bad
Sep 29th, 2023

If I could give zero stars I would... I rented a small locker for 3 months for my daughter to store her stuff in during the summer while in college. I setup automatic recurring payments. We moved out of unit 2 days before new billing cycle. Daughter left unit open, went by office to advised she'd moved out, and was told "You're all set". 3 weeks later, they still want to bill her for unit. I've called location multiple times with no answer from phone. Call 800 number for U-Haul and they can't do anything. We live 400 miles away... so I can't just stop by. Sent multiple emails to store with zero response. Take your business elsewhere.
Sep 15th, 2021

Jul 15th, 2020

WORST UHAUL EXPERIENCE EVER Location was filthy, unorganized there was an odor that was horrible. The most UNHELPFUL ever!! I know this is not the typical UHAUL experience for me. Will definitely NOT recommend this location
Dec 25th, 2019

Best Uhaul experience I have had to date! The original Uhaul I was using (from Florida) blew a tire and when the guy fixed it he told me the wheel bearing was about to go out and I needed to get an entirely new Uhaul trailer. Tried calling the Uhaul customer service line and roadside assistance line MULTIPLE times and nothing would go through. Found a random Uhaul place in Jackson but they did not have any trailers so they sent me to this place to get one. Jay was so incredibly helpful and friendly!! He went above and beyond in his customer service and genuine care. He made what started out to be a terrible day SO MUCH BETTER! I honestly cannot say enough good things about him. 10/10 would recommend!
Oct 1st, 2019