Andy Brummel Agency - Farm Bureau Insurance
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602 Lake Michigan Dr NW
Grand Rapids, MI 49534 - 616-301-8426
Hours
Chamber Rating
Contact Info
- 616-301-8426
Questions & Answers
Q What is the phone number for Andy Brummel Agency - Farm Bureau Insurance?
A The phone number for Andy Brummel Agency - Farm Bureau Insurance is: 616-301-8426.
Q Where is Andy Brummel Agency - Farm Bureau Insurance located?
A Andy Brummel Agency - Farm Bureau Insurance is located at 602 Lake Michigan Dr NW, Grand Rapids, MI 49534
Q What is the internet address for Andy Brummel Agency - Farm Bureau Insurance?
A The website (URL) for Andy Brummel Agency - Farm Bureau Insurance is: https://www.brummelagencygr.com/
Q What days are Andy Brummel Agency - Farm Bureau Insurance open?
A Andy Brummel Agency - Farm Bureau Insurance is open:
Sunday: Closed
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: Closed
Friday: Closed
Saturday: Closed
Q How is Andy Brummel Agency - Farm Bureau Insurance rated?
A Andy Brummel Agency - Farm Bureau Insurance has a 4.4 Star Rating from 15 reviewers.
Hours
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Ratings and Reviews
Andy Brummel Agency - Farm Bureau Insurance
Overall Rating
Overall Rating
( 15 Reviews )Thomas Holmes on Google
Looked into whether a homeowner's insurance claim made sense. At every point, they were responsive, thorough & candid.
From initial call, to claims department, to adjustor.
Looked into whether a homeowner's insurance claim made sense. At every point, they were responsive, thorough & candid.
micheal vanorder on Google
Definitely recommend him and his team. If you are in market for fair and honest pricing and friendly staff.
Kyle Perkins on Google
Julie Bouwens on Google
When I tried to cancel my own single policy after nearly 1.5 years, I receivedso much unprofessional push back. They wanted to know why, what company, and what my new premium was. I told them, and then they told me that I was not receivinga multi-auto discount, which was a considerable amount. After applying that discount and renewal discount, their new premium basically matched my new company's premium. I did not know a renewal discount existed because I had not received one before. The lady I spoke to was pushy and could not understand why I would want to switch companies to pay a little more (my new policy includes renter's insurance). She said the reason I wasn't getting this multi-auto discount is because the system did not recognize that another policy holder's vehicle was at my address. When I asked why it wasn't flagged at my policy renewal, shesaid it was because they have thousands of renewals and cannot personally go through each one. This went unnoticed for almost 1.5 years. I told them I plan on moving soon so I would no longer be eligible for the multi-auto discount, then she had the guts to ask for my new address to give me an updated quote. Because of this, Farm Bureauhas lost me and my household as customers after 4+ years. I am very displeased with their lack of professionalism about me wanting to leave as a customer, and finding out I was over paying for car insurance for 1.5 years. If they want to retain customers, they should provide them with the best service while they are still customers; not when they want to leave.
Ann Koster on Google
Overall Rating
Overall Rating
( 15 Reviews )Write a Review
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