Grand Rapids, MI Truck Rental Agency

Excellent service and professionalism. I've used U-Haul dozens of times across the country, the service I recieved from Jeff Walker is the best I've ever received in my ... more

Great service from all the staff here. Rented a truck for a few days and it was really easy. Taniesha and Trendan were particularly helpful were particularly helpful.

KaZya is very helpful whenever I'm at the Center point location. I appreciate her good nature and look forward to the next time, thanks!

Worst parts service I wouldn't ever try just go to ww Williams

The first shift is much more customer oriented than the second shift

The owner really saved us in a pinch. The rental near our house was unable to process the trailer. We got the trailer quickly and we really appreciate him helping us even ... more

Jeff is great, anytime I stop into the Chavez U-Haul in Grand Rapids, Jeff is ready to help in anyway. The vehicles are cleaned and vacuumed, he takes prime in his work.

My wife rented a truck from budget truck rental . Bad old truck ran bad had over 170,000 miles . Across country from Colorado springs Co to Comstock Park mi . Return it t ... more

The woman who helped me gave me some good advice about boxes and carried them to the car for me, unasked.

The whole staff was friendly! Me being African American. especially from Florida with Gold crowns. was kind of nervous how I would be judged during my cdl training. man ... more

Great experience.....extremely friendly,very quick and attentive service rep.

This place has everything you need for moving. I had a great experience at this store. Staff and manager are very nice. I rented a truck online...it was ready when I arri ... more

Absloutley Outstanding I highly RECOMMEND this Company.

Just the right amount of space

Super busy, still friendly though, have good variety of moving needs for packing and hauling, install hitches/trailer braking systems etc

Extremely unprofessional. The company schedules interviews that they do not show up for and provide not notice of their intention to not show up. Then they proceed to add ... more

These people are the worst. The lack of professionalism, organization, and common knowledge is truly unbelievable. No wonder these clowns only have a 2star rating and g ... more

Worked with Jeff in sales. Great person to deal with when we bought our truck.

This store is literally not interested to deal with U-Haul customers. For an online advanced reserved U-haul truck from this location, it took them about an hour to final ... more

Key is professional, knowledgeable and friendly. I would recommend this place to anyone looking for Van or truck, vehicle rental.

Clowns! Do not advertise a truck if you do not have it.

It took 2 1/2 hours which is what the estimate was.

Was told that the refill station is locked

Literally the worst service ever.