Grand Rapids, MI Auto Parts & Accessories

Mike Z. was excellent. Easy to work with and communicated great.

My fiance brought her car here to get a tire patched and they told her her struts and shocks were bad and quoted her 2200 we brought it somewhere else and theirs nothing ... more

Today I took my work car in because the valve stem was leaky. I made an appointment, they got the car right in, fixed everything and no charge. That is fabulous customer ... more

Great store always choose NAPA.

Only place that had my exhaust manifold in stock.

Quick in and out and had the parts I needed

Leaving work, yep, heavy snow on the windshield. Too heavy for the wipers, connectors snapped. Made it safely to the NAPA on 4 Mile. Kudos to Todd at NAPA, he got t ... more

Excellent attention...

My shift locked up. Towed to Ronda who fixed by noon the next day. Great service and fair honest repairs! Thank you Jacob & Ronda!!

Great place

A good experience with Jos, very helpful and knowledgeable. I appreciate the time he took with me and this review is five stars!

Sold me a motor with warranty and indtalled by there recommended shop and the csr would never drive and they never warranty the transmission either!

Exactly what I needed. Thanks

Very impressed with the staff both times I have visited. Most recently a young man assisted me and he was both competent and friendly. Great to have an Autozone on this s ... more

Best experience ever, I would recommend to family and friends. Phoenix fixed my daughter's loud muffler within 2 hours. Price was perfect, thanks Phoenix

Fabulous service. They got me back up and running very fast. Reasonably priced, professional and comfortable lobby wait area. I felt like I was at home there was coffee a ... more

Rude with limited selections is a tough look

Called today to verify part # and price on a mirror. I do this for a living and I've never had faster service. Edit- now that's its LaFontaine already going downhill, don ... more

Store is clean and well stocked, when I needed help the staff is usually friendly and helpful. Not much more you can ask from an auto parts store.

Stopped in here to grab a couple of parts nice clean store, friendly employees, very helpful

Very helpful

One of the employees saw that I looked lost and I needed a stop leak product, but I wasn't sure which. He came over to help me and showed me the options, explained them a ... more

Helpful.

By far the best AutoZone! Employees are very helpful and the manager actually knows a lot about the cars and techniques that's are commonly used in local repairs. Plus th ... more

Let's start with less than 1 star. Purchased one oxygen sensor a week ago cost 95.39,then yesterday I decided to check Amazon's price an WOW! only 90 dollars for all fo ... more

Had a great experience dealing with these guys. Eric was extremely helpful and very knowledgeable, he made sure we had exactly what we needed before we walked out the do ... more

Harry does great work.

Great customer service! Worked with Nick l, who was super friendly abd not a pushy sales rep. I also dropped my wifes vehicle off abd 2 other employees came me a ride bac ... more

When here to get a simple code read on my vehicle and the workers were very friendly and it was a quick easy and fast experience. They printed out a sheet that showed exa ... more

Matt, the service manager was very friendly and knowledgeable. The waiting area is very nice and comfortable. They use a great text service to inform you of your service ... more

The old white guy was an A hole and had no knowledge on cars or VIN numbers. Why even work at auto zone??? Dont even waste your time here.

He doesnt know what hes doing. Its been 2years my car is sitting in his garage. He used my money to build his own car. And put old parts in my car. New update- he stole e ... more

Great people providing great service. Have been there many times for services on my vehicle and they always do a very good job.

Helpful and knowledgeable staff.

Very friendly staff, great service!

always have the mirror glass we need, great pricing and fast shipping

Had some questions about the window tinting I was looking at, Nick was SUPER helpful and guided me through the whole process from giving me different options to showing m ... more

Awesome place with excellent service

They didn't have what I needed, but didn't try to talk me into something I didn't.

I would like to give this business a zero. Because I called meineke and asked them would they be able to find a broken electrical wire under my vehicle. They said yes. I ... more

These guys are awesome! I went in after popping a tire on the highway. They repaired the tire for only $15 in just a few minutes. Super service! English or Spanish is wel ... more

This store is terrible. I've worked with other discount stores and they were great. So far I am 0 out of 3 for good experiences with the store.

Easy in, easy out, cheap and fast. Love my Westside Neighbors.