Chamber of Commerce

      Flagstar Bank

      ( 14 Reviews )

      Flagstar Bank
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      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 1:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.9 - (14 reviews)
      10
      0
      0
      0
      4
      Read Our 14 Reviews

      Chamber Rating

      Verified Member
      3.9 - (14 reviews)
      10
      0
      0
      0
      4
      › ‹
      • Proactive Media

        This is the clown branch. These tellers screwed up my transaction once each!! The manager screwed it up as well , one of the tellers told me that the manager does not have knowledge of how to do day to day operations! Horrible branch. Horrible service!
        Oct 25th, 2023

      • Donisha Hall

        While in town, I stopped here to pay my mortgage and clear up some issues with my account. The two ladies that were working when I went were very helpful and got me all the information needed
        Apr 16th, 2023

      • Lawrence Mcbride

        Great Customer service experience
        Jan 18th, 2023

      • Aaron Acevedo

        Nobody answers, they waste a lot of time
        Aug 3rd, 2021

      • LaKisha Martin


        Mar 28th, 2021

      Read Our 14 Reviews

      About
      Flagstar Bank

      At Flagstar, the success with our customers starts with our people. The expertise and personal dedication of our team are the factors that allow us to excel. That is why we set the highest standards for our staff. Please call us or stop in to our office. We'll appreciate the opportunity to serve you.

      Contact Info

      Services

      • CHECKING SAVINGS CREDIT CARDS IRAS AND EDUCATIONAL SAVINGS ONLINE AND MOBILE BANKING FOREIGN CURRENCY EXCHANGE OVERDRAFT PROTECTION PERSONAL LOANS

      Questions & Answers

      Q What is the phone number for Flagstar Bank?

      A The phone number for Flagstar Bank is: (313) 324-7370.

      Q Where is Flagstar Bank located?

      A Flagstar Bank is located at 3901 Woodward Avenue, Suite 100B, Detroit, Michigan 48201

      Q What is the internet address for Flagstar Bank?

      A The website (URL) for Flagstar Bank is: https://www.flagstar.com/detroit-midtown-flagstar-bank-michigan-1850.html

      Q What days are Flagstar Bank open?

      A Flagstar Bank is open:
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 6:00 PM
      Saturday: 9:00 AM - 1:00 PM

      Q How is Flagstar Bank rated?

      A Flagstar Bank has a 3.9 Star Rating from 14 reviewers.

      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 1:00 PM

      Ratings and Reviews
      Flagstar Bank

      Overall Rating

      Overall Rating
      ( 14 Reviews )
      10
      0
      0
      0
      4
      Write a Review

      Proactive Media on Google

      image This is the clown branch. These tellers screwed up my transaction once each!! The manager screwed it up as well , one of the tellers told me that the manager does not have knowledge of how to do day to day operations! Horrible branch. Horrible service!

      Business Response on Google Oct 31st, 2023
      Thank you for taking the time to share this feedback with us.We understand this must have been a frustrating experience and would like to address your concerns directly. We value your feedback and hope you'll give us the opportunity to listen and improve. If you are willing, please send a direct message to our team on our Facebook (https://www.facebook.com/flagstarbank) or Twitter page (https://twitter.com/flagstar) so we can learn more and better assist you.

      Donisha Hall on Google

      image While in town, I stopped here to pay my mortgage and clear up some issues with my account. The two ladies that were working when I went were very helpful and got me all the information needed

      Business Response on Google Apr 29th, 2023
      Donisha, thank you so much for a great review. We love hearing positive feedback about our customer service. It was our pleasure serving you, and we hope to see you again soon.

      Lawrence Mcbride on Google

      image Great Customer service experience

      Business Response on Google Jun 20th, 2022
      Thank you for your positive review, Lawrence. We would love to know how we exceeded your expectations or if there is anything we could do to improve your visit next time. If you’d like to provide any further feedback, please reach out to (888) 248-6423 during the below times:Monday-Friday: 7:30 a.m. - 9 p.m. ETSaturday: 8:30 a.m. - 6 p.m. ET.

      Aaron Acevedo on Google

      image Nobody answers, they waste a lot of time

      Business Response on Google Jun 29th, 2021
      Aaron, thank you for taking the time to provide your feedback. We apologize that we provided a less-than-ideal experience. We work hard to ensure every experience you have with our team is a positive one, and we would love to learn more about your situation. Please contact us at (888) 248-6423 during the below times to discuss your visit and how we can work toward improving in the future.Monday-Friday: 7:30 a.m. - 9 p.m. ETSaturday: 8:30 a.m. - 6 p.m. ET.

      LaKisha Martin on Google

      image

      Business Response on Google Oct 15th, 2020
      Thank you for your positive review. We would love to know how we exceeded your expectations or if there is anything we could do to improve your visit next time. If you’d like to provide any further feedback, please reach out to (888) 248-6423 during the below times:

      Monday-Friday: 7:30 a.m. - 9 p.m. ET
      Saturday: 8:30 a.m. - 6 p.m. ET
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      Overall Rating

      Overall Rating
      ( 14 Reviews )
      10
      0
      0
      0
      4

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