Chamber of Commerce

      Flagstar Bank

      ( 20 Reviews )

      Flagstar Bank
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      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 1:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.5 - (20 reviews)
      11
      1
      1
      1
      6
      Read Our 20 Reviews

      Chamber Rating

      Verified Member
      3.5 - (20 reviews)
      11
      1
      1
      1
      6
      › ‹
      • Nes Quick


        Feb 10th, 2024

      • J. L. Jefferson

        The manager at the Mid Town branch is incompetent. Her own staff said she can not do basic transactions. Then, they send her to the branch on Warren inside the grocery store This manager is unprofessional and incompetent!!
        Dec 10th, 2023

      • Tayuanna Norman


        Nov 6th, 2022

      • Clifford Ola Jordan


        Jul 7th, 2022

      • Pauline McClellan

        I've been going to this Flagstar Bank for five years using my Bank of America card to withdraw funds. But, today, the ATM kept my card and flashed across the screen that it was for security reasons and that I couldn't get it back. The worker was very rude and nasty to me. NO quality service. No help. No remedy. No compassion. In this age, there should be training to treat customers better than this because everyone is not like me.
        Mar 16th, 2022

      Read Our 20 Reviews

      About
      Flagstar Bank

      At Flagstar, the success with our customers starts with our people. The expertise and personal dedication of our team are the factors that allow us to excel. That is why we set the highest standards for our staff. Please call us or stop in to our office. We'll appreciate the opportunity to serve you.

      Contact Info

      Services

      • CHECKING SAVINGS CREDIT CARDS IRAS AND EDUCATIONAL SAVINGS ONLINE AND MOBILE BANKING FOREIGN CURRENCY EXCHANGE OVERDRAFT PROTECTION PERSONAL LOANS

      Questions & Answers

      Q What is the phone number for Flagstar Bank?

      A The phone number for Flagstar Bank is: (313) 832-7971.

      Q Where is Flagstar Bank located?

      A Flagstar Bank is located at 1131 West Warren, Detroit, Michigan 48201

      Q What is the internet address for Flagstar Bank?

      A The website (URL) for Flagstar Bank is: https://www.flagstar.com/university-foods-flagstar-bank-detroit-michigan-41.html

      Q What days are Flagstar Bank open?

      A Flagstar Bank is open:
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 6:00 PM
      Saturday: 9:00 AM - 1:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM

      Q How is Flagstar Bank rated?

      A Flagstar Bank has a 3.5 Star Rating from 20 reviewers.

      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 1:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM

      Ratings and Reviews
      Flagstar Bank

      Overall Rating

      Overall Rating
      ( 20 Reviews )
      11
      1
      1
      1
      6
      Write a Review

      Nes Quick on Google

      image

      Business Response on Google Mar 8th, 2024
      Thank you so much for taking the time to leave us a great review!We work hard to provide quality care for our customers and are so pleased to see you had a positive experience with our team at our branch located at 1131 West Warren, Detroit, Michigan.We look forward to serving you again soon.

      J. L. Jefferson on Google

      image The manager at the Mid Town branch is incompetent. Her own staff said she can not do basic transactions. Then, they send her to the branch on Warren inside the grocery store This manager is unprofessional and incompetent!!

      Business Response on Google Dec 19th, 2023
      Thank you for your feedback. We are so sorry to hear you had a less-than-ideal experience with a member of our team. If you are willing, please contact us at (888) 248-6423 during the following times so we may discuss your visit and ensure you have a more positive experience next time. Monday-Friday: 7:30 a.m. - 9 p.m. ET, Saturday: 8:30 a.m. - 6 p.m. ET.Alternatively, if you are willing, please direct message us on one of our managed social media platforms (links to follow) so we can better assist. (https://www.facebook.com/flagstarbank) or Twitter page (https://twitter.com/flagstar)

      Tayuanna Norman on Google

      image

      Business Response on Google Sep 8th, 2022
      Thank you for your positive review, Tayuanna. We would love to know how we exceeded your expectations or if there is anything we could do to improve your visit next time. If you’d like to provide any further feedback, please reach out to (888) 248-6423 during the below times:Monday-Friday: 7:30 a.m. - 9 p.m. ETSaturday: 8:30 a.m. - 6 p.m. ET.

      Clifford Ola Jordan on Google

      image

      Business Response on Google Sep 8th, 2022
      Thank you for your positive review, Clifford. We would love to know how we exceeded your expectations or if there is anything we could do to improve your visit next time. If you’d like to provide any further feedback, please reach out to (888) 248-6423 during the below times:Monday-Friday: 7:30 a.m. - 9 p.m. ETSaturday: 8:30 a.m. - 6 p.m. ET.

      Pauline McClellan on Google

      image I've been going to this Flagstar Bank for five years using my Bank of America card to withdraw funds. But, today, the ATM kept my card and flashed across the screen that it was for security reasons and that I couldn't get it back. The worker was very rude and nasty to me. NO quality service. No help. No remedy. No compassion. In this age, there should be training to treat customers better than this because everyone is not like me.

      Business Response on Google Aug 7th, 2021
      Pauline, thank you for giving us an opportunity to address your concerns. We're sorry to see you're having issues and would like to help you get this resolved as quickly as possible. As we cannot gather your personal information online, the best way to resolve your issue is to reach out to someone on our customer service team at (888) 248-6423 during the below times.

      Monday-Friday: 7:30 a.m. - 9 p.m. ET
      Saturday: 8:30 a.m. - 6 p.m. ET.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 20 Reviews )
      11
      1
      1
      1
      6

      Write a Review

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