CHA Broadway Care Center

Feb 28th, 2024

The provider was completely incompetent. Literally sat down in front of me and used google to try and answer my medical questions.
Feb 21st, 2024

Literally the worst care experience I've had. Since I started getting my care through CHA, I've had multiple times where I show up for scheduled appointments just to find out they were cancelled. I've been scheduled with doctors other than my primary without warning and had my appointment not covered by insurance because of it. My primary left CHA and I was never told. I spent 7 MONTHS calling them on a weekly basis trying to get set up with a new doctor only to be told there were no openings and to check back in a week. I finally get one scheduled, then find out afterwards that they scheduled it at the WRONG LOCATION. I can no longer deal with such incompetence. You shouldn't either. Find a different company to get your care through.
Jan 21st, 2024

This is the worst clinic, Im so glad I switched, the receptionists are always so rude and I could never get a hold of the doctor. I definitely dont recommend this place
Aug 30th, 2023

If there were an options for 0 stars trust me they would get it. They have committed a HIPAA violation is a big issue. Then there are the issues of taking a month to finally run a blood test to try to see what what wrong with me, they were "letting things play out". There is the issue with the staff on the phone where they are almost chronically rude and disrespectful. The "Patient Experience Team" of CHA is very hard to get a hold of when you want to advocate for yourself, then the issue is sort of "settled" without ever really telling your side of the story. I am not one to review businesses let alone medical practices at all because I know it is tough work that I respect, but once you violate a patients trust on numerous occasion it is fair game. That violation also leads to the distrust of the medical community going forward.
Sep 2nd, 2023