Chamber of Commerce

      Best Western Springfield West Inn

      ( 447 Reviews )

      Best Western Springfield West Inn
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      Hours

      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
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      Chamber Rating

      Verified Member
      3.9 - (447 reviews)
      197
      123
      58
      21
      48
      Read Our 447 Reviews

      Chamber Rating

      Verified Member
      3.9 - (447 reviews)
      197
      123
      58
      21
      48
      › ‹
      • John

        Ok Best Western. Clean. Pretty quiet. Breakfast was ok at best. Lots of restaurants n things close by. Rooms: Rooms were ok. Disappointed about no kurige for my girl. Like other Best Westerns. Mite stay again if in area. Nearby activities: Lots Safety: Seemed ok. Not to scetchy
        Mar 21st, 2024

      • Brian Kennedy

        Ok...for a night
        Mar 9th, 2024

      • Inexty Xxxs

        I expected a little more, it fulfills its function of resting for one night but not for much longer, the bed was clean but the room was not completely clean, I didn't like that the sink and mirror were outside the bathroom, the staff was friendly and efficient, The buffet breakfast was quite good, and the location was good, right next to a river. The hotel looks a little worn and old, the sofa at the entrance with a lot of dirt, furniture cracked and old, but the bed with the sheets was clean and comfortable, for the price I think it is expensive for what they offer.. .
        Mar 4th, 2024

      • Leigh Ann McClary-Baptist


        Feb 23rd, 2024

      • Kilo Mite


        Feb 16th, 2024

      Read Our 447 Reviews

      About
      Best Western Springfield West Inn

      Located in West Springfield,MA, the Best Western Springfield West Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

      Contact Info

      Vidoes

      Images

      Questions & Answers

      Q What is the phone number for Best Western Springfield West Inn?

      A The phone number for Best Western Springfield West Inn is: (413) 785-5365.

      Q Where is Best Western Springfield West Inn located?

      A Best Western Springfield West Inn is located at 429 RIVERDALE ST, West Springfield, Massachusetts 01089

      Q What is the internet address for Best Western Springfield West Inn?

      A The website (URL) for Best Western Springfield West Inn is: https://www.bestwestern.com/en_US/book/hotel-rooms.22062.html?iata=00171890&ssob=BLBWI0003G&cid=BLBWI0003G:yext:website:22062

      Q How big is Best Western Springfield West Inn?

      A Best Western Springfield West Inn employs approximately 20+ people.

      Q What days are Best Western Springfield West Inn open?

      A Best Western Springfield West Inn is open:
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours
      Wednesday: 24 Hours
      Thursday: 24 Hours

      Q How is Best Western Springfield West Inn rated?

      A Best Western Springfield West Inn has a 3.9 Star Rating from 447 reviewers.

      Hours

      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours

      Ratings and Reviews
      Best Western Springfield West Inn

      Overall Rating

      Overall Rating
      ( 447 Reviews )
      197
      123
      58
      21
      48
      Write a Review

      John on Google

      image Ok Best Western. Clean. Pretty quiet. Breakfast was ok at best. Lots of restaurants n things close by.
      Rooms: Rooms were ok. Disappointed about no kurige for my girl. Like other Best Westerns. Mite stay again if in area.
      Nearby activities: Lots
      Safety: Seemed ok. Not to scetchy

      Business Response on Google Mar 22nd, 2024
      Dear John,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 413-785-5365.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Sham RanaManagerBest Western Springfield West InnPlease fill in any *underlined* areas then click on the Send button below.

      Brian Kennedy on Google

      image Ok...for a night

      Business Response on Google Mar 3rd, 2024
      Dear Brian Kennedy,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 413-785-5365.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Sham RanaManagerBest Western Springfield West Inn

      Inexty Xxxs on Google

      image I expected a little more, it fulfills its function of resting for one night but not for much longer, the bed was clean but the room was not completely clean, I didn't like that the sink and mirror were outside the bathroom, the staff was friendly and efficient, The buffet breakfast was quite good, and the location was good, right next to a river. The hotel looks a little worn and old, the sofa at the entrance with a lot of dirt, furniture cracked and old, but the bed with the sheets was clean and comfortable, for the price I think it is expensive for what they offer.. .

      Business Response on Google Mar 2nd, 2024
      Dear Inexty Xxxs,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 413-785-5365.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Sham RanaManagerBest Western Springfield West Inn

      Leigh Ann McClary-Baptist on Google

      image

      Business Response on Google Feb 29th, 2024
      Dear Leigh Ann McClary-Baptist,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 413-785-5365.Sincerely,Sham RanaManagerBest Western Springfield West Inn

      Kilo Mite on Google

      image

      Business Response on Google Mar 6th, 2024
      Dear Kilo Mite,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 413-785-5365.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Sham RanaManagerBest Western Springfield West Inn
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      Overall Rating

      Overall Rating
      ( 447 Reviews )
      197
      123
      58
      21
      48

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