Chamber Rating

3.5 - (753 reviews)
253
185
122
70
123
Read Our 753 Reviews

Chamber Rating

3.5 - (753 reviews)
253
185
122
70
123
  • Kathy DeLuca

    This place was a disaster Service sucks ,placed smelled like cigarettes and weed when stated no smoking and bathroom sink had mold around it,and the door in the bathroom all lipstick stain .i checked in and checked right out.
    Mar 15th, 2024

  • Toni Kerans

    I stayed here on a Monday night. Great value for the money. My partner and I had a lovely time. Staff was kind and funny. Room was clean. Furniture was old and scuffed, and wobbly but still worked for what it was intended. Fridge, microwave, and TV all worked great. Lots of channels and internet. Our balcony glass door definitely needed some repairs. And Our floor definitely smelled like weed as most of the other comments read. But only during the evening. In the morning I didn't smell anything. Shower worked great. Breakfast was average, but free. This hotel is in a great location, immediately off the highway, and close to the mall and lots of restaurants. I felt safe, and will definitely return for the price. Rooms: Clean bed. TV with tons of channels. Microwave, fridge and balcony. Noteworthy details: Lock on the balcony door was broken, but lock bar could engage. Free breakfast.
    Apr 7th, 2024

  • Cheri Case

    The motel reeks of weed!!!! Do not stay here! We were tired from traveling and just needed some sleep. I woke up in the night from the stench of weed and people talking. Great front staff and room was clean. But the place reeks bad!
    Mar 14th, 2024

  • Alfredo Proietti


    Mar 6th, 2024

  • Theophilo

    Was really noisy you can practically hear conversations of other guest either in room above or next door and my fridge had all the previous parties items in there ewww !!
    Mar 5th, 2024

Read Our 753 Reviews

About
Quality Inn

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get more for your money at the Quality Inn hotel in West Springfield, MA near Six Flags New England. Located off Interstate 91, this smoke-free hotel is part of the Springfield metro area and is near Naismith Memorial Basketball Hall of Fame, Bradley International Airport, Eastern States Exposition, University of Massachusetts Amherst and Amherst College. Get more value with amenities like free breakfast, free WiFi, a seasonal outdoor pool, an on-site restaurant, a business center and a free newspaper. Rooms include a TV, coffee maker and hair dryer. Some rooms have irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Contact Info

Questions & Answers

Q What is the phone number for Quality Inn?

A The phone number for Quality Inn is: 413-739-7261.


Q Where is Quality Inn located?

A Quality Inn is located at 1150 Riverdale St, West Springfield, Massachusetts 01089


Q What is the internet address for Quality Inn?

A The website (URL) for Quality Inn is: http://www.qualityinnspringfieldma.com/


Q How big is Quality Inn?

A Quality Inn employs approximately 20+ people.


Q How is Quality Inn rated?

A Quality Inn has a 3.5 Star Rating from 753 reviewers.

Ratings and Reviews
Quality Inn

Overall Rating

Overall Rating
( 753 Reviews )
253
185
122
70
123
Write a Review

Kathy DeLuca on Google

image This place was a disaster Service sucks ,placed smelled like cigarettes and weed when stated no smoking and bathroom sink had mold around it,and the door in the bathroom all lipstick stain .i checked in and checked right out.

Business Response on Google Mar 15th, 2024
Dear Kathy,Thank you for your feedback and we are sorry to hear you have encountered issues with your reservation. We apologize for the inconvenience caused and we are working on making the changes to improve our services. Thank you again for bringing your concerns to our attention.Sincerely,Catherine OoiHotel manager

Toni Kerans on Google

image I stayed here on a Monday night. Great value for the money. My partner and I had a lovely time. Staff was kind and funny. Room was clean. Furniture was old and scuffed, and wobbly but still worked for what it was intended. Fridge, microwave, and TV all worked great. Lots of channels and internet. Our balcony glass door definitely needed some repairs. And Our floor definitely smelled like weed as most of the other comments read. But only during the evening. In the morning I didn't smell anything. Shower worked great. Breakfast was average, but free. This hotel is in a great location, immediately off the highway, and close to the mall and lots of restaurants. I felt safe, and will definitely return for the price.
Rooms: Clean bed. TV with tons of channels. Microwave, fridge and balcony.
Noteworthy details: Lock on the balcony door was broken, but lock bar could engage. Free breakfast.


Cheri Case on Google

image The motel reeks of weed!!!! Do not stay here! We were tired from traveling and just needed some sleep. I woke up in the night from the stench of weed and people talking. Great front staff and room was clean. But the place reeks bad!

Business Response on Google Mar 17th, 2024
Dear Cheri,Thank you for your feedback and we are sorry to hear you did not enjoy your stay due to the smell of weed. This is an ongoing issue that we are working on overcoming. Thank you again for bringing your concerns to our attention. We apologize for the inconvenience caused and we are working on making the changes to improve our services.Sincerely,Catherine OoiHotel manager

Alfredo Proietti on Google

image

Business Response on Google Mar 6th, 2024
Dear Alfredo,Thank you for your feedback and we are pleased to know you have enjoyed your stay. It is a pleasure having you here and we look forward to your next visit.Sincerely,Catherine OoiHotel manager

Theophilo on Google

image Was really noisy you can practically hear conversations of other guest either in room above or next door and my fridge had all the previous parties items in there ewww !!

Business Response on Google Mar 9th, 2024
Dear Theophilo,Thank you for your feedback and we are sorry to hear you did not enjoy your stay. We are working on making the changes to improve our services for our guests. Thank you again for bringing your concerns to our attention.Sincerely,Catherine OoiHotel manager

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Overall Rating

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