Quest Diagnostics

Phlebotomist was great
Apr 6th, 2024

Received results in one day easy to follow results technician very good with lab draw
Apr 4th, 2024

I made the appointment online as shown in the photo(Shows the appointment date at the bottom). I show up 10 mins early and there is a sign on the door saying they are closed for the day. I have been fasting for this blood work now I need to hope they can fit me in at another location ASAP because I am hungry. If they knew it would be closed why was I able to make the appointment? Why no email to cancel or phone call? This is a joke of customer service. This was the only appointment available for this morning when I scheduled it, so that means they had a full schedule of people who will show up and see this sign. We have to trust these people to take our blood etc but they cant even run a schedule or alert people they are closed? If they cant handle the basics how come they are trusted to handle blood testing? Edit- They did call me eventually. My appointment was at 8:40am and they called and left me an automated message at 9:06am. Luckily immediately after I drove to the Quest on Nahatan st and was able to get in pretty quick. I get it, employees get sick and problems arise. However it is unfortunate how there process is setup. Looking at other reviews this seems to be an ongoing issue. Updated to 2 stars from 1.
Apr 3rd, 2024

I've never walked into a Quest and had them say, "Oh, here's your order." This location was no exception. It had been faxed in last week, and the doctor got a confirmation back. Still they "couldn't find it." It was refaxed to the same (confirmed) number, and after waiting an hour for them to figure it out, we gave up. We'll have to get this labwork done elsewhere.
Aug 8th, 2023

Don't go here! Its a broom closest that will make you wait for hours even though only two people are in front of you.
May 8th, 2023