Quest Diagnostics

They deserve absolutely no stars. My mother went to the Quest diagnostic laboratory at St.Elizabeth Hospital today (05/10/2023) around 1:30pm. She was attended to by two of by far the rudest laboratory techs she had ever encountered. Her experience started out by them demanding her to pay a $60 co-payment that is not required by her insurance. She then stepped away briefly to speak with an insurance agent to discuss whether or not she needed to pay a co-payment. Once she settled the matter with her insurance company, she went back inside to speak with the laboratory techs, who then ignored her and refused to provide her with service. This was not only negligent, but downright unprofessional. I will be reporting this incident to the state board. They should not be practicing phlebotomy.
May 5th, 2023

Canceled the appointment with no notice and no one was there
Feb 24th, 2023

Stupidly slow
Nov 23rd, 2022

I have now been to this location twice and had a good experience both times. The employees were friendly, the office is clean, and I was in and out within 10 minutes. If you follow the signs it is very easy to find. Some reviews mention that there is no where to park or it is valet parking only, this is not true. There is a large garage across the street and it is free if you are parked for less than 1 hour or $5 if you're there over an hour.
Nov 12th, 2022

No parking. Incompetent nurse/phlebotomist. Couldn't hit a vein. I'm leaving covered in blood and I will have multiple hematomas. This is your one job - how are you so bad at it?!?
Jul 28th, 2022