Medford, MA Bank

They were nice about it, but they didn't want anything to do with redeeming my matured bond. The staff informed me that they don't redeem bonds anymore and that I should ... more

The manager at this branch is an amazing guy and in fact that trickles down for everyone else there. Awesome customer service and professionalism. Bayron is really above ... more

Great customer service! I walked in and was greeted by the friendly workers. I met with David to open a new account and he made the process seamless and easy. He was very ... more

Great service

Used the ATM. Citizens ATMs are always clean and safe. But their system is painfully slow. Not sure why the screens take so long to refresh.

A very friendly place.

Great staff, cant do enough to help customers. West Medford is equally excellent!

Awesome Manager and staff.

These people are the best. They go above and beyond to help with banking issues. They treat you like a neighbor and work hard to help solve any banking issues you may ha ... more

The best bank I have ever been. Great service and help with customers. I feel home in this facility.

Great agency. Ana is a great attendant and speaks Portuguese

The entire team at the Salem Street location ROCK! They GET how to deliver 5- customer service. My dad and I had some complicated issues that required our coming into the ... more

I just would like to thank Bruno, Emmanuel and Carlos. Those guys are so amazing and theyve helped me out with a document notarization today. The best team ever

Customer service online is weak, communicating in chat on app is like playing phone tag. They respond once and then it takes forever for them to keep a conversation. Happ ... more

this agency no good at all

(Translated by Google) I've been to 4 of these banks today and all of them on the website were scoring open and closed. I think this is a lack of respect for people. Need ... more

Its a corporate office not a bank of course For the folks who think they got betrayed Use your useless brains to google branches

My direct deposit from work doesnt show up early and there is no customer service until later in the mornings.