Santander Bank Branch

Mark LaFrance _{on Google}

Apr 11th, 2024

Always friendly, always helpful if needed. Excellent experience...every time.

Snoopy Roman _{on Google}

Apr 6th, 2024

Terrible Bank. if you do not bank with them they will not cash a check even tho it is a Santander bank check. smh that is ridiculous. only bank I know of that does this. and lady at counter just says there's nothing I can do just bring it to your bank.??? if I didn't care about a 7 day hold I would of.

Richard Burrows _{on Google}

Nov 17th, 2023

Never go there again. They don't cash checks if you don't have an account

Charles Gilbert _{on Google}

Nov 1st, 2023

They suck

Chris Parent _{on Google}

Oct 16th, 2023

I recently went made an appointment at this branch to deal with a problem I was having with an account of mine. I arrived at the appointment and initially it was fine, until my problem was at all unusual. The bank employee refused to help me, citing that she couldn't do anything because of their rules. This alone wouldn't be upsetting, because I do understand having limited ability within a system. What was a problem was their attitude. The employee became very robotic, not even attempting to engage with my issue and instead focused on getting me to leave. When I made it clear that I needed more help she got her supervisor who acted the same way. They offered hollow apologies and suggested leaving the branch and calling customer service instead. After multiple attempts by the two employees to get me to simply give up and leave they offered to have the branch manager call me the following day to assist me further, which I agreed to. It has now been two days and they never even called me. This branch clearly doesn't care about it's customers, and that problem appears to go all the way to the management. They don't want to deal with actual people, or real problems. Their robotic and uncaring attitude is really off putting, which is a shame because I've been banking with this company for almost 30 years now. Goes to show that they really don't value loyalty or customer satisfaction.