Enterprise Bank

Ive been banking with them for almost 5 years now. When they were at the old location I loved it. They were all kind and things were smooth. Over the last couple years their online banking became very shotty. Its hot or miss whether its gonna work on any given day. Also had a wallet stolen at one point and I wont point fingers but one of the employees was very rude about the new cards. Manager was very apologetic after I called corporate and submitted a claim. Todays kind of the last straw. Once again having an issue with my account try to call customer service started out with a aproximate 4 minute wait. Then it moved to 6,10,20 and finally 30 minute wait. I get that no system is perfect but a system with this many flaws is making me seriously think about switching banks.
May 29th, 2023

Aug 2nd, 2021

I have been with Enterprise Bank for over 10 years. They have never given me any reason to go elsewhere. Great bank for small business or even your personal banking. I was given advice from my accountant 10 years ago to see Cheryl in Fitchburg branch and it was the best advice I have gotten when it comes to my small business banking!
Aug 19th, 2020

Was given false information over the phone, then they refused to open a account because they thought I was only opening an account to exchange foreign currency. Not a very Competent bank.
Jul 25th, 2019

Jan 27th, 2019