Franklin Hotel
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835 Upper Union St
Franklin, Massachusetts 02038 - (508) 553-3500
Hours
Chamber Rating
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Mary Duzan
I would give NO stars! Terrible service, rude and I mean extremely rude staff (it was a battle just to get eye contact) EVERY SINGLE TIME I asked for a towel or something they didn't have at the moment and said they would bring it to me later IT NEVER GOT BROUGHT not once ever, sooo dirty , trash in stairwells some times not changed for days, maintenance is a joke, couldn't even get on a weekly cleaning schedule for them to change my beds and clean my room. I will never stay in a best western or any hotel affiliated with them ever again. Trash and trash employees.
Jan 13th, 2022 -
S Car
Wet bar room with no wet bar, stains on the sheets, exhaust fan in bathroom with no way to turn it on so you have to shower with the door open, rude management, empty tissue box,, coffee maker but no coffee,, cobwebs hanging from ceiling over the bed. That's just one of the two rooms I rented for my family. The second room had coffee but no coffee maker.and many of the same issues as the first room. People above us spent all night rearranging furniture. Never again!! I'll go somewhere else
Jan 8th, 2022 -
Snoop Dawg
The rooms are nice,but the staff is very rude!!! Very very RUDE I'M NOT HAPPY
Jan 6th, 2022 -
Zeke Cannon
The morning people are rude and sarcastic
Dec 26th, 2021 -
Elizabeth Hayes
Need to know cost for a weekend for a new couple . Prices and amenities are a diabetic who enjoys privacy help please a person with non radiating able to enjoy good food and do not smoke and television not too loud.relaosing re.itti g mtipme s m to do a tivitues of dailyi ing thank you time for relaxing .thank you very much
Dec 5th, 2021
About
Franklin Hotel
At the Franklin Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Franklin Hotel will stand out among other hotels in Franklin,MA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Franklin Hotel will provide you with the superior customer service that you are used to at any Best Western hotel.
Vidoes
Questions & Answers
Q What is the phone number for Franklin Hotel?
A The phone number for Franklin Hotel is: (508) 553-3500.
Q Where is Franklin Hotel located?
A Franklin Hotel is located at 835 Upper Union St, Franklin, Massachusetts 02038
Q What is the internet address for Franklin Hotel?
A The website (URL) for Franklin Hotel is: https://www.bestwestern.com/en_US/book/hotel-rooms.22067.html?iata=00171890&ssob=BLBWI0003G&cid=BLBWI0003G:yext:website:22067
Q How big is Franklin Hotel?
A Franklin Hotel employs approximately 20+ people.
Q Is there a key contact at Franklin Hotel?
A You can contact Twail Terek at (508) 553-3500.
Q What days are Franklin Hotel open?
A Franklin Hotel is open:
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Q How is Franklin Hotel rated?
A Franklin Hotel has a 3.0 Star Rating from 54 reviewers.
Ratings and Reviews
Franklin Hotel
Overall Rating
Overall Rating
( 54 Reviews )Mary Duzan on Google
I would give NO stars! Terrible service, rude and I mean extremely rude staff (it was a battle just to get eye contact) EVERY SINGLE TIME I asked for a towel or something they didn't have at the moment and said they would bring it to me later IT NEVER GOT BROUGHT not once ever, sooo dirty , trash in stairwells some times not changed for days, maintenance is a joke, couldn't even get on a weekly cleaning schedule for them to change my beds and clean my room. I will never stay in a best western or any hotel affiliated with them ever again. Trash and trash employees.
S Car on Google
Wet bar room with no wet bar, stains on the sheets, exhaust fan in bathroom with no way to turn it on so you have to shower with the door open, rude management, empty tissue box,, coffee maker but no coffee,, cobwebs hanging from ceiling over the bed. That's just one of the two rooms I rented for my family. The second room had coffee but no coffee maker.and many of the same issues as the first room. People above us spent all night rearranging furniture. Never again!! I'll go somewhere else
Snoop Dawg on Google
The rooms are nice,but the staff is very rude!!! Very very RUDE I'M NOT HAPPY
Zeke Cannon on Google
The morning people are rude and sarcastic
Elizabeth Hayes on Google
Need to know cost for a weekend for a new couple . Prices and amenities are a diabetic who enjoys privacy help please a person with non radiating able to enjoy good food and do not smoke and television not too loud.relaosing re.itti g mtipme s m to do a tivitues of dailyi ing thank you time for relaxing .thank you very much
Overall Rating
Overall Rating
( 54 Reviews )Write a Review
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