Hampton Inn Franklin/Milford

Great service. The personnel is polite and the rooms are kept in good condition.
Mar 9th, 2024

Fake management!
Feb 11th, 2024

On Monday Dec. 18 we lost power at 10:30am. It wasnt that cold yet so we spent the nite at home. On Tuesday it started to get colder at night so I called the Hampton Inn/ Franklin. I talked to a very rude person called Michael asked him how much an overnight stay was. He said it was $169 at the moment. He said he had availability. We got some belongings together and a half hour later showed up at the hotel. Michael was at the desk. He asked my last name, I told him, he said I dont see your name on the reservation list. I told him he didnt ask my name when I called. He said I hung up on him before he asked my name. Why in the world would I hang up being so desperate for a good nights sleep. He said he has a room at $198. What a con artist. He wouldnt honor the $169 price he quoted me on the phone. I told him forget it and left. That place was horrible. It smelled awful walking in the door. We finally found a room in the Hilton in Dedham. They were so pleasant. Unlike Hampton/Franklin hotel.
Jan 28th, 2024

Once again, another outdated hotel. It's under renovation but the couch is really old as is the bed, which is horrible, somewhat updated but shower still has mold around. They need to update the rooms for sure at $160 from 3pm to 11am, which in my opinion is a huge rip off. Had to book 2 nights just to enjoy friends for the holidays. Front desk person was smiley and outgoing. Very helpful... Lots of slamming doors and many dogs... 3 out of 5 for me. Hope I can catch some sleep.
Jan 9th, 2024

Recommend staying here: Yes Room **** Location ***** Staff ***** Pros: Room was clean and great other than the cons listed below, good wifi, good breakfast, friendly staff. Cons: No hotel is perfect the sink had hair in it and one of the washcloths had hair on it. USB ChargePoint connector box on nightstand was disgusting sticky and covered with fibers and dust. No cold water readily available in the breakfast area. Rooms: Comfortable, quiet, good heat/air conditioning. Nearby activities: Everything you need is nearby. Try Big Y for groceries.
Dec 30th, 2023