Pleasant Car Care

Pleasant car care is great. Ive been taking my car here for about 6 months and Ive brought it in many times in that time period. They provide photos of the issue which is really nice. Although theyre not the cheapest car place, they offer a lot of good services like a 3 year warranty, free loaner car, and same day service in the vast majority of cases. If you want a trustworthy car place this is your place.
Apr 7th, 2024

Apr 1st, 2024

Mar 27th, 2024

They took my car in despite the fact that they were almost closing, diagnosed the issue and gave me an estimate for repair. Their pricing was honest and I could tell they werent trying to upsell me or tell me my car needed repairs that it didnt. Many thanks to the person who took care of the quote for me (Michael?) and Ed, the shop manager. Quickest big repair Ive had in a little while. The only suggestion I can give is that if someone is busy with a customer and another customer walks in, a quick hello, Ill be with you once I take care of this is always really appreciated. No stars docked for this. Just a suggestion. Thank you for your help and timely service!!
Mar 26th, 2024

The driver window was not working normally. I paid 400$ ( new item purchase & labor) but the window is still in the same condition. I went back again for them to check on it but same result. And they said thats the best they can do.idk why I paid the 400$. I need to find a new place for my car maintenance. UPDATE: ED the manager contacted me directly after the review and asked me to come back to have another look. They changed the defaulted part on the warranty ( I did not pay anything) and now the window is working perfectly. Thank you ED & pleasant care care team for the prompt response and customer care you provided.
Mar 19th, 2024