T-Mobile

P Lastname _{on Google}

Mar 31st, 2024

Good service to get me a new SIM. Lose a star at T-mobile no longer lets me roam internationally.

JunJie Su _{on Google}

Mar 27th, 2024

Mind blown service from this gentleman named Roy, I recently moved to Boston from Los Angeles and at the same time needed to switch to a new carrier FAST. He helped me set up my T-Mobile plan, end up getting the "Go5G Plus" plan. The process was fast and easy. If any issues comes up in the future, Roy would be the first person I'd reach out to.

Nicolai Cauchy _{on Google}

Mar 24th, 2024

March 2024: New manager TJ is useless, rude, will not do anything to be helpful

Shawaz _{on Google}

Nov 26th, 2023

I would not suggest going into any T-Mobile store, since they don't seem to know what the R15 sim is, and want to charge you $10 + tax to upgrade your deprecated sim.
Considering how incredible T-Force is, I'd suggest you message T-Mobile directly using social media such as Facebook or Twitter. The team at T-Force (the name for T-Mobile's social media customer support team) is significantly more helpful and polite than in-store representatives.
Thank you, T-Force!
T-Mobile representatives at this location: I don't appreciate you acting like I'm asking some absurd question when I ask for the upgraded R15 sim. It's not an absurd question; your new sim says "R15" directly on it. That's why I asked for a new R15 sim.
We pay your company thousands of dollars. Providing a new R15 sim should be a given, not something for which you try to extort and additional $10 out of me.